Viewing 16 posts - 1 through 16 (of 16 total)
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  • April 2, 2017 at 7:38 pm #770720
    loveandcocoabutter

    From the admin end it shows saved changes but they are not updating on the website
    -Thanks in advance ! :)

    April 2, 2017 at 8:15 pm #770726
    Basilis

    Hey loveandcocoabutter!

    Thank you for contacting us
    Where are you been hosted?
    Do you have any layers of caching activated?

    Best regards,
    Basilis

    April 3, 2017 at 12:07 am #770787
    loveandcocoabutter

    hosted on siteground . I don’t think I did anything different on that page as far as layers (not on purpose anyway) – i even deleted it and made a new one but it won’t show the image, only product gallery

    April 3, 2017 at 6:52 am #770900
    Nikko

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    April 5, 2017 at 10:58 pm #772878
    loveandcocoabutter

    Hello did you see my response?

    April 7, 2017 at 4:54 am #773660
    Rikard

    Hi,

    Nikko asked for login details but I can’t see any in your responses, could you try again please?

    Best regards,
    Rikard

    April 8, 2017 at 10:35 pm #774723
    loveandcocoabutter

    I thought I did that but dont see it either :)

    April 11, 2017 at 5:13 pm #776198
    Victoria

    Hi loveandcocoabutter,

    Which images are you having issues with and which page?

    Best regards,
    Victoria

    April 11, 2017 at 6:56 pm #776259
    loveandcocoabutter

    The bath salts page…on the backend it shows up good but it doesnt show on the site.

    April 13, 2017 at 9:18 pm #777536
    Victoria

    Hi loveandcocoabutter,

    The top image is the same, but the products do not have images in them, so the don’t show with thumbs, just text. You can add images to product and all should be fine.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 13, 2017 at 11:00 pm #777573
    loveandcocoabutter

    Hi Victoria – it is the top image that isnt showing. I havent added product photos yet but the main photo for bath salts page doesnt show, although it is visible on the backend.

    April 16, 2017 at 2:58 am #778344
    loveandcocoabutter

    Hello – Anyway to fix this?

    April 16, 2017 at 3:01 am #778347
    loveandcocoabutter

    Also, there is an error on the woocommerce checkout page – when I click proceed to checkout it leads me to a weird page
    Thank you

    April 16, 2017 at 4:04 pm #778442
    loveandcocoabutter

    Update: bath salts main photo is working after the enfold update, but the checkout page is not.
    To checkout with product in cart, it takes people to a web page not associated with mine.
    To checkout with paypal, I am able to go to paypal to choose payment options, but when I am going back to website to finalize order, it loads forever.

    April 17, 2017 at 11:15 pm #778991
    loveandcocoabutter

    Hello….Please help me resolve these issues, I have been trying for some time to get help. This webstore is my bread and butter and I need it to work! Thank you
    1. woocommerce checkout error –
    To checkout with product in cart, it takes people to a web page not associated with mine.
    To checkout with paypal, I am able to go to paypal to choose payment options, but when I am going back to website to finalize order, it loads forever.

    2. Bath salts page error: Preview show correctly, front page does not (see private data)

    April 18, 2017 at 5:14 am #779058
    Ismael

    Hi,

    We would like to check the issue but there’s something wrong with your ssl certificate. Please contact your hosting provider.

    Your connection is not private
    Attackers might be trying to steal your information from 181.224.137.39 (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID
    Automatically report details of possible security incidents to Google. Privacy policy

    Best regards,
    Ismael

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