Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1198750

    Hi everyone,
    I would like to use the “Hover effect on Overview Pages” option on my products but there is an issue.
    I added the option to two of my products (the two first products of the page in private content) but when the page is loaded, the products images change immediately but not on mouse hover…
    Any idea?
    If needed, you could find credentials in private content.
    Thanks a lot!

    #1199587

    Hi!
    Could you help me please?
    Thanks a lot!

    #1200599

    Hi fcp,

    Can you disable caching and minification for now and see if the issue persists?

    Best regards,
    Victoria

    #1200699

    Hi Victoria,
    Thanks for your answer!
    What do you exactly mean about “disable caching and minification”?
    I’m using a caching extension named Autoptimize because of another issue (https://kriesi.at/support/topic/privacy-cookies-enfold-documentation/). When I deactivate it, the issue is not solved.
    Do I need to try something else?
    Thanks!

    #1202332

    Hi fcp,

    Are you adding that option with a plugin?

    Please deactivate all plugins one by one, except for the Media Replace plugin, to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    #1202791

    Hi Victoria,

    I deactivated all plugins and the one that is causing the issue is Smush that I’m using to optimize images.
    How could I solve this issue?

    Thanks a lot!

    #1202809

    Hi,

    Unfortunately we can’t troubleshoot or guarantee compatibility with third party plugins, so you would need to contact the plugin devs or try a different one. Apologies for this.

    Best regards,
    Jordan Shannon

    #1226250

    Hi Jordan,
    I understand.
    So I uninstalled Smush which is not so important for me and everything works fine.
    Thanks for your help :-)

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Product hover: Hover effect on Overview Pages’ is closed to new replies.