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  • August 20, 2018 at 5:34 am #999164
    dameonjamie

    Hi Kriesi,

    I would like for the product gallery images to be larger and uncropped. In the customisation view, under WooCommerce, I ticked the selection “uncropped” for the product thumbnails. They are still being cropped however. Also, the thumbnails are blurry, not sharp I need them not blurry.

    The site is in maintenance mode and redirects to my working site. You will have to log in to see a product. I have added the credentials to the private area.

    Thank you.

    Best,
    Dameon

    August 20, 2018 at 9:50 am #999268
    Victoria

    Hey Dameon,

    Here is a thread for you to consider
    https://kriesi.at/support/topic/how-to-disable-enfold-creating-media-image-sizes/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 20, 2018 at 4:09 pm #999443
    dameonjamie

    Hi Victoria,

    Eep. Looks a little daunting. I’m afraid of disabling those functions. Won’t it interfere with other aspects of my site? I just want the option to work to have my product gallery thumbnail images uncropped. Is there not a simple solution to that? I’ve read that thread a few times now and don’t really see how it how to apply it to my request.

    • This reply was modified 6 years, 3 months ago by dameonjamie. Reason: Expanding on reply
    August 20, 2018 at 4:40 pm #999477
    Victoria

    Hi Dameon,

    MAybe this article can help you then

    WooCommerce. How to change product image dimensions

    Here is an explanation from Ismael

    Enfold Woocommerce Product Image

    Best regards,
    Victoria

    August 21, 2018 at 3:50 am #999661
    dameonjamie

    Hi Victoria,

    I appreciate the help you are offering. I would just like to clarify something…

    In the customization view, under Woocommerce, the option exists to specify whether product gallery images are cropped or uncropped. THis is not working for me, or maybe I need the regenerate thumbnails after selecting “uncropped”? Please see screenshot.

    https://www.wildsugar.fashion/wp-content/uploads/2018/08/Screenshot-2018-08-21-11.43.08.jpg

    Also, in Enfold settings there is an option to use Enfold Shop layout or WooCommerce shop layout. I have tried toggling this option and nothing changes. Is there a difference? See screenshot:

    https://www.wildsugar.fashion/wp-content/uploads/2018/08/Screenshot-2018-08-21-11.44.03.jpg

    If you could clarify these items for me I would appreciate it.

    Thank you.

    Best,
    Dameon

    • This reply was modified 6 years, 3 months ago by dameonjamie.
    August 27, 2018 at 3:55 am #1002109
    Ismael

    Hi,

    Thanks for the update.

    1.) Is that the actual aspect ratio of the image? If it is then the “uncropped” option is working.

    2.) The second option enables the default Woocommerce gallery features like zoom and magnify.

    Best regards,
    Ismael

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