Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1005897

    Hi,
    after upgrading to WooCommerce 3.4.5 the product description is not visible in the browser any more.
    The HTML code is in, but the div content of the 3 Tabs (Description, Additional Information and Seller) is not shown.
    The Display:none -> Display:block is set.

    I run out of ideas what causes the problem – hopefully you can help me with some hints?!

    Note: I am using a ENFOLD child theme. But this template does not seem to cause the Problem.

    Thank you in advance,
    Best Regards
    Michael

    #1005904

    Additional note:

    it seems that this woocommerce css code from woocommverce/assets/css/admin.css causes the not showing description in ENFOLD theme:

    
    #woocommerce-coupon-data ul.wc-tabs::after, #woocommerce-product-data ul.wc-tabs::after, .woocommerce ul.wc-tabs::after
    {
       content: '';
       display: blick;
       width: 100%;
       height: 9999em;
       position: absolute;
       bottom: -9999em;
       left: 0;
       background-color: #fafafa;
       border-right: 1px solid #eee;
    }
    
    #1005980

    Hi,

    Thank you for using Enfold.

    Did you install any third party extensions prior to the issue? Please try to deactivate the plugins and then activate them one at a time to find the conflict.

    Best regards,
    Ismael

    #1006057

    Hi Ismael,

    thank you for your reply.
    Since it is always a tough Job to deactivate all plugins on an live Environment (since the test-site is not available right now with latest Content/Versions) I want to ask you if you would have been able to look at this Topic on your reference System with latest ENFOLD and WooCommerce 3.4.5?

    Regards,
    Michael

    #1006226

    Hi Michael,

    I am seeing the description tab and other tabs. Did you manage to get it working or was it just a cache issue?

    Best regards,
    Victoria

    #1006300

    Hi Victoria,

    thank you for your investigation. Yes, by overwriting the above mentioned css Code from woocommerce it works now.
    I will try to continue the source of the issue, since it obviously works without Plugins in your Installation!

    I will follow up with my results…

    Thank you,
    Best Regards
    Michael

    #1006424

    Hi Michael,

    Thanks for the feedback. We’ll keep the thread open for you.

    Best regards,
    Rikard

    #1006527

    Hi,

    I have copied the System to a test site and found the Problem within this combination:

    With active Plugin WooCommerce Multilingual 4.2.9 and NOT active WPML Media this error was caused.

    It seems that there are more Options to resolve:
    – Upgrade wooCommerce Multilingual to 4.3.5 or
    – activate WPML Media

    Maybe this in mind helps someone, having simular problems.

    Thank’s to Kriesi-Support Team!

    Best Regards,
    Michael

    #1006627

    Hi Michael,

    Thanks for sharing your findings, it will hopefully help someone in the same situation.

    Best regards,
    Rikard

Viewing 9 posts - 1 through 9 (of 9 total)
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