Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 7, 2015 at 10:51 am #424562
    abortolotti

    Hi guys,

    I just found out this issue with a new site I just made. After installing WPML here is what the menu page under ‘appearence’–>’menu’ looks like:

    (regular menu view – italian version) https://www.dropbox.com/s/ps5vzjnqs2rqgfm/regular%20menu.png?dl=0
    (bugged menu view – English default) https://www.dropbox.com/s/bcgyc9xcl2tfm2q/buggedmenu.png?dl=0

    Initially I made a back up copy of the site, then reset and restored the whole site to a version prior to adding multilingual menus and it worked fine.
    Then I retried adding new menus and this is the result.
    I need to have the back office menu page look normal, can you take a look and find a fix, please?

    Admin credentials are below, thank you.

    Antonio

    April 8, 2015 at 4:05 am #425057
    Ismael

    Hey Antonio!

    Thank you for using Enfold.

    What happens when you switch to a default theme? Try to download a fresh copy of the WordPress files then override your installation. Get a new copy of enfold then override the theme files as well.

    Increase the memory limit to at least 256M: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Regards,
    Ismael

    April 8, 2015 at 7:19 am #425101
    abortolotti

    Hey @Ismael,

    do you mean I should download and install a brand new WP clean installation, then install a brand new Enfold, then I can restore a back up of the current site or?

    April 8, 2015 at 7:33 am #425105
    abortolotti

    PS:

    When I switched to another theme (2015) the problem disappeared. I switched back to Enfold and the problem was still there. Now I try do what you say but I haven’t understood whether I can restore a back up of the site or not….

    April 8, 2015 at 8:47 am #425134
    abortolotti

    I tried following your directions and it doesn’t work.
    I also tried and install the site on a test domain with another server and the same exact issue with the default menu language happens.
    I’ve done several sites with Enfold and WPML and never came across this issue. Is it maybe due to the latest updates?

    Any clue on how to solve this. Seems like a pretty important issue because it won’t allow the use of WPML anymore…

    April 8, 2015 at 10:15 am #425160
    abortolotti
    This reply has been marked as private.
    April 8, 2015 at 10:16 am #425161
    abortolotti
    This reply has been marked as private.
    April 8, 2015 at 11:52 am #425183
    Ismael

    Hi!

    So far you’re the only user who reported this issue so somehow, it has something to do with your server configuration. What happens when you delete all plugins then install WPML only? Please contact your hosting provider, maybe they got something to say about this issue. You can ask them for the error logs if there’s any.

    Cheers!
    Ismael

    April 8, 2015 at 12:46 pm #425204
    abortolotti

    Ok, thank you.

    Antonio

    April 9, 2015 at 5:27 am #425704
    Rikard

    Hey!

    Please keep us posted on your progress on this issue and if there is something else we can do to help.

    Cheers!
    Rikard

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