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Posts
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Good Morning
I can not get into the forum and I have a problem with the template since the last update to worpress 4.7. The website does not look good from ipad devices.
Could you help me solve it?
Hi!
Thank you for contacting us!
You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
What exactly is the issue, why you cannot login to our support forum? If you would like us to reset your forum account, please post your purchase here privately :)
Regards,
YigitAlready upgraded to the latest version of enfold and refreshed the cache, as you requested, but still not looking good. What could be the problem?
I would also like to reset the password to enter the forumThank you
Hey!
We do not have any user registered with your email. Can you please post your purchase code here privately so we can reset your account?
Regards,
YigitNo puedo encontrar los códigos de compra. Compré la plantilla en 2014
Hi!
I tried to login to your ThemeForest account however verification code is needed. Should be sent to your email. Please post it here privately or simply refer to this screenshot – http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg and find your purchase code.
Cheers!
YigitI received the verification code to my email. I copy it down.
thank you very much.Hey!
Sorry but it asked for a new one. I will keep the window open for ThemeForest, can you please post the new verification code? :)
Cheers!
YigitOk
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