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  • January 21, 2016 at 12:05 pm #569332
    Amigs

    Hello

    I have template problems with the cart and checout template, it lookw very strange:

    shop Shop
    cart warenkorb
    checkout Kasse

    What did i wrong?

    All the best, Pascal

    January 22, 2016 at 10:56 am #569895
    Vinay

    Hi Pascal!

    As i understand your cart is not displaying any items.

    When did this problem started just before that did you make any modifications to woocommerce theme or installed any plugins?

    This don’t look like a plugin conflict as the issue still remains when all plugins are deactivated except woocommerce.

    It more or less looks like a customization issue. Go ahead and export theme settings and re-install enfold via the FTP by following the steps provided in the link below. This will remove all customizations made to the main enfold theme. If you have made any customization to main theme please move all changes to a child theme before performing the re-install.

    http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Best regards,
    Vinay

    January 25, 2016 at 12:26 pm #571284
    Amigs

    Hello Vinayr

    I re-install enfold via FTP but it looks the same.

    All the best Pascal

    • This reply was modified 8 years, 11 months ago by Amigs.
    January 26, 2016 at 5:56 pm #572244
    Vinay

    Hey!

    If you have re-installed the enfold theme the problem seem to be in the customization or woocommerce files.

    Please tell us when did this issue start ?

    Disable enfold theme activate your wordpress default theme and let us know if the items appear in the cart page.

    Are there any modifications or custom css added to the cart page design?

    Cheers!
    Vinay

    January 26, 2016 at 6:55 pm #572276
    Amigs

    Hi Vinary

    Yes i have re-instaled the enfolt theme over ftp. the problem start with the install of the enfold theme. i did not costomize sometimes at woocommerce or at the enfold theme. i would install the shop for demostration at my customers.

    i solved the probelm follwing:

    1. re-installed woocomerce
    2. delete cart and checkout and made them new.

    I thing there was something wrong with the 2 sites. It was not the probleme with the theme :-)

    All the best, pascal
    Pascal

    January 26, 2016 at 7:27 pm #572298
    Vinay

    Hey!

    Excellent! Glad you got it sorted. please feel free to let us know if you have any more questions.

    Cheers!
    Vinay

    January 27, 2016 at 6:22 pm #573128
    Amigs

    Hey Vinay

    I have now some fancy URL http://www.someco.ch/?v=2c3b57bc259e

    Did you have any idea why my URL has this URL add “?v=2c3b57bc259e”

    My permalink settings are set to: /%postname%/

    All the best,
    Pascal

    January 28, 2016 at 2:36 pm #573745
    Vinay

    Hey!

    It happens if you re-install woocommerce please check the below link for steps to resolve this.

    https://wordpress.org/support/topic/url-changed-after-installing-the-woo-commerce

    Best regards,
    Vinay

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