Tagged: woocommerce
Hi There,
after the latest updates of WooCommerce and Enfold we have a strange problem: The main product image of a single product ist too high and stretching the image.
All images of older products remains perfect.
What can this be?
Many thanks for your support, T.
Hey elbnetz!
I guess it was a caching issue as it looks totally fine on my end right now – http://i.imgur.com/LvXm6t7.png :)
Cheers!
Yigit
Hey!
@xepyonx This is how it looks on my end – http://i.imgur.com/ODKJge7.jpg
If you would like to change the size of the single product image, please go to WooCommerce > Settings > Products and change the size of “Single Product Image” and regenerate thumbnails using this plugin – https://wordpress.org/plugins/regenerate-thumbnails/
Regards,
Yigit
Oh wow, sorry to bother you with apparantly a non-enfold related matter! Thanks a bunch!
Hi!
No worries at all! Let us know if you have any other questions or issues. We will keep the thread open for OP :)
Best regards,
Yigit
Hi Yogit,
Unfortunately it is not a caching problem the product you see there is an older product or one where we upload a special sized image. It seems that there is no suiting image size created in the backend of WordPress. We wonder if that is an Enfold or a WooCommerec issue?
Cheers, T.
Hi!
Please provide a link to the actual product page with the issue. We would like to check it. All 3 products that I have seen so far looks fine.
Best regards,
Ismael
A little late, but here you go: http://amodini.com/shop/kissenbezug-lima/
Hi!
It seems like images are being generated in specified sizes – http://i.imgur.com/NbnPESF.png?1
Please go to WooCommerce > Settings > Products and change single product image sizes and regenerate thumbnails using this plugin – https://wordpress.org/plugins/regenerate-thumbnails/
Cheers!
Yigit
Hi Yigit,
Thanks! It seems that your procedure solved the problem :-)
many Thanks, T.