Tagged: woocommerce
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October 30, 2014 at 9:48 am #343297
Hi There,
after the latest updates of WooCommerce and Enfold we have a strange problem: The main product image of a single product ist too high and stretching the image.
All images of older products remains perfect.
What can this be?
Many thanks for your support, T.
October 31, 2014 at 5:28 pm #344172Hey elbnetz!
I guess it was a caching issue as it looks totally fine on my end right now – http://i.imgur.com/LvXm6t7.png :)
Cheers!
YigitOctober 31, 2014 at 6:35 pm #344238This reply has been marked as private.October 31, 2014 at 6:47 pm #344248Hey!
@xepyonx This is how it looks on my end – http://i.imgur.com/ODKJge7.jpg
If you would like to change the size of the single product image, please go to WooCommerce > Settings > Products and change the size of “Single Product Image” and regenerate thumbnails using this plugin – https://wordpress.org/plugins/regenerate-thumbnails/
Regards,
YigitOctober 31, 2014 at 6:52 pm #344254Oh wow, sorry to bother you with apparantly a non-enfold related matter! Thanks a bunch!
October 31, 2014 at 6:55 pm #344256Hi!
No worries at all! Let us know if you have any other questions or issues. We will keep the thread open for OP :)
Best regards,
YigitOctober 31, 2014 at 9:51 pm #344328Hi Yogit,
Unfortunately it is not a caching problem the product you see there is an older product or one where we upload a special sized image. It seems that there is no suiting image size created in the backend of WordPress. We wonder if that is an Enfold or a WooCommerec issue?
Cheers, T.
November 3, 2014 at 8:00 am #345135Hi!
Please provide a link to the actual product page with the issue. We would like to check it. All 3 products that I have seen so far looks fine.
Best regards,
IsmaelNovember 13, 2014 at 11:59 am #350618A little late, but here you go: http://amodini.com/shop/kissenbezug-lima/
November 13, 2014 at 4:18 pm #350689Hi!
It seems like images are being generated in specified sizes – http://i.imgur.com/NbnPESF.png?1
Please go to WooCommerce > Settings > Products and change single product image sizes and regenerate thumbnails using this plugin – https://wordpress.org/plugins/regenerate-thumbnails/Cheers!
YigitNovember 17, 2014 at 10:39 am #352309Hi Yigit,
Thanks! It seems that your procedure solved the problem :-)
many Thanks, T.
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