Hello :-) The update via FTP does not work also the update via Api Key – What can i do?
Best Regards
M.B
Hey MBarkhau,
What part of updating via FTP is not working?
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Hello Rikard, sorry for the late feedback – I could now solve my problem. I work under windows 10 and I was not registered as an administrator. A really small stupid mistake that has cost me 2 weeks …
I could now successfully install the update.
Many thanks for your effort
Best regards
M.Bark
Hi,
Great, glad you found the problem and thanks letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard