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Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 7, 2019 at 12:45 pm #1050850
    3Vosjes

    Hi,
    Several attempts to update Enfold theme 4.4.1 to 4.5.2 fail.
    Via WP dashboard gives an invalid URL message.
    Using the plug-in Theme and Plug-ins of Zip file gives an Error 404 message when installing.
    And update via ftp is not visible in the WP dashboard.
    I manage several websites using this theme and hope you can help me out.

    January 8, 2019 at 6:22 am #1051203
    Rikard

    Hey 3Vosjes,

    Thanks for the login details, we need to verify that you have proper backups of the site in case something should go wrong before updating your site?

    Best regards,
    Rikard

    January 8, 2019 at 11:47 am #1051344
    3Vosjes

    Hi Rikard,
    Thanks for checking. A proper backup has been made.
    Moreover, this site is still under construction, so not much would be lost yet.

    Kind regards,
    Brigitte

    January 9, 2019 at 10:11 am #1051686
    Rikard

    Hi Brigitte,

    Thanks for that, I’ve updated your site to 4.5.2 now. Please review it.

    Best regards,
    Rikard

    January 9, 2019 at 11:05 am #1051718
    3Vosjes

    Hi Rikard,
    Great! Thank you.
    There are more website using Enfold which do need an update. Can you please tell me how you did it or why it didn’t work before.

    Kind regards,
    Brigitte

    January 10, 2019 at 8:10 am #1052222
    Rikard

    Hi Brigitte,

    I simply uploaded the new version to a the theme folder via FTP, then I re-named the old theme folder to for instance enfold_old, and the new folder to enfold. Then I activated the new version in WordPress and deleted the old version. I’m not sure if you would be able to do that? It’s pretty easy once you have done it successfully once.

    Best regards,
    Rikard

    January 10, 2019 at 2:52 pm #1052339
    3Vosjes

    Hi Rikard,
    Sounds simple but when I try it, it doesn’t work.
    Would you please help me out with these two other sites as well?
    That would be great.

    Kind regards,
    Brigitte Vos

    January 11, 2019 at 9:00 am #1052638
    Rikard

    Hi Brigitte,

    I’ve updated the first site but not the second one since you didn’t include WordPress login details for it. Please provide those details as well.

    Best regards,
    Rikard

    January 11, 2019 at 10:31 am #1052663
    3Vosjes

    Hi Rikard,
    Thanks a lot for your help.
    Here are the missing WordPress login details.

    Kind regards,
    Brigitte

    January 12, 2019 at 8:02 am #1053013
    Rikard

    Hi Brigitte,

    Thanks for that, I’ve updated the second site now as well.

    Best regards,
    Rikard

    January 13, 2019 at 2:52 pm #1053363
    3Vosjes

    Thanks Rikard, I am very grateful to you.
    I have created a new personal token for each installation and assume that new updates will now automatically run.
    Thanks again.

    Kind regards,
    Brigitte

    January 14, 2019 at 6:35 am #1053531
    Rikard

    Hi Brigitte,

    I’m glad we could help you out and I’m sorry for the problems. Your updates should hopefully work as expected from now on, if they don’t then let us know and we’ll try to help you out with that as well.

    Best regards,
    Rikard

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