Viewing 11 posts - 31 through 41 (of 41 total)
  • Author
    Posts
  • #1466239

    My screen size is 1366 x 768
    https://prnt.sc/L6rCXuoRAlhZ

    Thanks,
    Mariarita

    #1466302

    Hi,

    Thanks for the clarification. Did you try setting a minimum height for the section in the element options?

    Best regards,
    Rikard

    #1466309

    Hi,

    yes, I have already tried to set this data. I tried with the various data available for the element, but it still doesn’t look good. The image becomes longer for me and therefore the shoulders of the testimonial are visible, but I am mainly interested in making sure the face is clearly visible.

    Sincerely,
    Mariarita

    #1466319

    Hi,

    Thanks for the update. You might want to consider using a different image, maybe one with more space at the top and bottom?

    Best regards,
    Rikard

    #1466322

    Okay, I’ll try that.

    But now I have another problem to tell you, namely when I reduce the % of the screen the site doesn’t look good. The entire body shrinks, while the header remains the entire length of the screen

    https://prnt.sc/EXUFUPGDtpIL / https://prnt.sc/gz7xEgqt2lPf

    #1466323

    I tried to change the photo as you advised me, but I have the same problem again, that is, when I scroll the menu it disappears and then reappears after the photo. I tried to modify the css you provided me last time i.e.:

    @media only screen and (min-width: 990px) {
    .avia-section.av-dbfgfq-99460a616c66008c0545a49c5b8ced5f {
    z-index: 100 !important;
    }
    }

    By modifying the part relating to:

    .avia-section …

    with

    avia-section av-dbfgfq-59dd0d8663a1aa788c40396e91b759bb

    which I obtained by clicking on INSPECT, but it still doesn’t solve the problem. Could you help me?

    #1466378

    Hi,

    Thats is because the class has changed, you can add your own class to the section in the element options. Then use this CSS instead:

    
    @media only screen and (min-width: 990px) {
    .avia-section.your-class {
      z-index: 100 !important;
    }
    }

    Best regards,
    Rikard

    #1466382

    Hi, unfortunately I was unable to resolve the issue, I continue to encounter the problem relating to scrolling the page and the temporary disappearance of the menu

    https://prnt.sc/abFzNLNQPzxY / https://prnt.sc/CPNIcVHo2kPF / https://prnt.sc/L5OuzKLOwJAV / https://prnt.sc/XTO-xBXXNtfc

    Mariarita

    #1466401

    Hi,
    Based on your screenshot you added the css above,
    Enfold Support 6476
    but did you add the custom class your-class to the section as Rikard recommended?
    Enfold Support 6478
    I didn’t see a admin login to your site to check, please give this a try.

    Best regards,
    Mike

    #1466406

    Okay, thanks I solved it.
    Could you solve this problem for me: when I reduce the % of the screen the site doesn’t look good. The entire body shrinks, while the header remains the entire length of the screen

    https://prnt.sc/EXUFUPGDtpIL / https://prnt.sc/gz7xEgqt2lPf

    #1466422

    Hi,
    Glad that this helped, I’m not able to reproduce this from your screenshot, are you using the browser “zoom”?
    This is not a good way to test and will not give you reliable results, you should use the Dev Tools, please see this article: Simulate mobile devices with device mode

    Please note that we kindly ask that each thread is for a single topic, this thread is now 3 pages long for us and covers different topics so it is hard to follow. Please open a new thread if you don’t find the above link helpful. Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

Viewing 11 posts - 31 through 41 (of 41 total)
  • You must be logged in to reply to this topic.