Viewing 30 posts - 1 through 30 (of 41 total)
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  • #1465578

    Good morning,
    I’m experiencing a series of problems with the template.

    1 – I would also like to modify the socket section, as I would like to move a portion of text towards the right side of the screen, but I cannot move it. I tried with some code, but it doesn’t move where I say, I thought because the section in which I wrote is too small.

    I attach an image proof for each number.
    1 – https://prnt.sc/–ONvrWNGZG-

    Kind regards,
    Mariarita

    #1465591

    Hey Mariarita,

    Did you try to place empty widgets in the footer, and add your content to the last widget? Note that you can design your own footer in a page, and set it under Enfold->Footer.

    Best regards,
    Rikard

    #1465597

    I used the socket to set the “FOOTER”, as I will use the latter for something else.

    I structured it the way you can see in the photo I attach. Specifically, I wrote this in the copyright section “METTI LA PSORIASI FUORI GIOCO <br> © 2024 Metti la Psoriasi fuori gioco. <br><br> Mia Immagine<br>© UCB Pharma S.p.A., via Varesina 162 – 20156 – Milano <br>IT-DA-2300159 <br> [nolink]”

    I hope you can help me.
    Thank you

    https://prnt.sc/khOE0JiMVASw

    #1465611

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    
    #socket .copyright {
      float: right;
    }

    Best regards,
    Rikard

    #1465652

    Thank you.
    Unfortunately with the CSS sent to me, everything moves to the right.
    I would like to move only the part containing the image and the UCB copyright. Is there a way?
    I tried inserting this string of code, but it doesn’t move it to the right of the desktop: <p align=right> INFO </p>

    Hope you can help me

    #1465668

    Hi,

    Not at the moment no, you would have to at least wrap that content in its own container.

    Best regards,
    Rikard

    #1465671

    Okay, thanks
    I still have other problems to solve. That is:
    3 – the problem encountered concerns the images present on the various pages. When I open the various pages they do not appear extended, but first small and then they extend. I wish they would extend directly.

    Mariarita

    #1465677

    Hi,

    Thanks for the update. Could you share a screenshot highlighting the problem please?

    Best regards,
    Rikard

    #1465679

    https://files.fm/u/xrburk3byr

    It’s an imperceptible thing, lasting a few seconds, but I would like the various pages of the site to open with the pages already extended

    Mariarita

    #1465699

    Hi,

    Is the screenshot from the page in private? If so, then the image is full width on my end.

    Best regards,
    Rikard

    #1465724

    The screen is not private. I took the photo from my cell phone, because as I was saying, the issue of images not being in full screen lasts a few seconds.

    #1465746

    Hi,

    Thanks for the update. Are you using Elementor to create the page in question? If so then we cannot support or fix problem related to that, I would advise that you try using the elements which are available in the Enfold Layout Builder instead.

    Best regards,
    Rikard

    #1465752

    Okay thanks, what about wanting to insert the menu also in the HOME, and make it visible immediately under the photo or in any case so that it overlaps the photo, can this be done? I wouldn’t want anyone who enters my site to be able to see the menu simply by scrolling through the HOME.

    https://prnt.sc/ZefOpHA5pU8d / https://prnt.sc/K9dtbodf63qE
    Thanks

    #1465794

    Hi,

    I’m not sure I fully understand your intentions, but you could try using the Fullwidth Sub Menu element for example.

    Best regards,
    Rikard

    #1465796

    Unfortunately the element is not added to the page structure.
    There is a way, perhaps even via css, to put the menu before the photo in HOME

    Mariarita

    #1465808

    Hi,

    I don’t think so unfortunately, you could try to simply create your own menu using manual links though.

    Best regards,
    Rikard

    #1465811

    But I created the menu, the only thing is, on the home page you can’t see me at the top. I can only view the menu by scrolling the page. Isn’t there a button, and/or an item within the site, perhaps in the general settings, that prevents me from scrolling the page to see the menu?

    #1465861

    Hi,

    Thanks for the clarification. You can set the header behaviour in the Layout menu in the right sidebar while editing the page in question.

    Best regards,
    Rikard

    #1466031

    Good morning,

    thanks for the reply.
    I managed to make the menu appear at the top of the photograph in the menu, but when I scroll, it disappears, only the photo of the testimonial appears, and then the menu reappears.
    I would like to avoid it disappearing from me and then reappearing. I would like it to be always visible and that all the content on the home page, when I scroll, disappears behind the header bar.
    I am attaching some photos to help you understand better, I am also attaching photos of the settings.

    Header at the top of the photo: OK – https://prnt.sc/6KM52YjOLl6y
    Header disappears when I start scrolling the page: NOT GOOD – https://prnt.sc/N1qPne-w-4Bs
    Header reappears when I scroll again, okay – https://prnt.sc/qz9MmibxIFuI
    Header settings – https://prnt.sc/hb0ts_z2Gc8a / https://prnt.sc/jQUPRNV8YEiJ

    Thank you, Mariarita

    #1466035

    Hi,

    You have this CSS added on the site, please try to remove or modify it since its z-index is higher than the header:

    @media only screen and (min-width: 990px) {
      .avia-section.av-dbfgfq-99460a616c66008c0545a49c5b8ced5f {
        z-index: 990;
      }
    }

    Best regards,
    Rikard

    #1466036

    I can’t find what is indicated. In the additional CSS section I only marked this: .logo img, .logo svg {
    top: 10px;
    max-width: 100%;
    height: 50px;
    .logo img: url(“https://test.mettilapsoriasifuorigioco.it/&#8221;)
    }

    header {
    max-width: 100%;
    height: 150px;
    padding: 10px;
    filter: blur(0px);
    -webkit-filter: blur(0px);
    }

    @media only screen and (max-width: 767px) {
    full-width-img {
    margin: auto;
    width: 90%;
    }
    }

    @media screen and (max-width: 1024) {
    full-width-img {
    margin: auto;
    width: 90%;
    }
    }

    I attach photos https://prnt.sc/kndy4beZQXcZ / https://prnt.sc/kCxPrFNksDj0

    Mariarita

    #1466054

    Hi,

    If you turn off file merging and both in the theme and the plugin that you are running, then we can check where the code is coming from.

    Best regards,
    Rikard

    #1466106

    Good morning,

    Unfortunately, I don’t understand what you’re asking me.
    Can I try inserting the css you sent me previously, perhaps modifying the z-index? If I can do it this way, could you tell me the correct value to enter? Also because the css you forwarded to me, by clicking on inspection, I can’t find it.

    Thank you,
    Mariarita

    #1466125

    Hi,

    Maybe you set the z-index in the Advanced tab in the Color Section? If not there, then turn off file compression under Enfold->Performance. I don’t where the settings are in the plugin that you are using, you could try to simply deactivate it if you can’t find it.

    Best regards,
    Rikard

    #1466131

    Since it is the HOME I am not using any plugin to build it. I used the default editor.
    As regards the ADVANCED section I leave you some screens below: https://prnt.sc/G7nmdfr_DEIz / https://prnt.sc/o0yPGpudn87S / https://prnt.sc/SLCKiK87zimm / https://prnt.sc/bnMK7udKrHYe / https://prnt.sc/Me46t7pGfK3E
    Also regarding PERFORMANCE I leave you some screens: https://prnt.sc/ixa8Bwn5lnA5 / https://prnt.sc/cUFZvTPcrURH / https://prnt.sc/DtLOxx4sPl5b / https://prnt.sc/3iQtCh4H43vH / https://prnt.sc/yeFlKfQrbylB / https://prnt.sc/0KkIR2Em5wId

    Thank you,
    Mariarita

    #1466155

    Hi,

    It’s the Siteground Optimizer that needs to be deactivated, or set to not combine CSS files.

    Best regards,
    Rikard

    #1466201

    I have deactivated the plugins related to SiteGround, https://prnt.sc/1BomwIvm2Nq9
    but at the moment the HOME “problem” persists,

    Header at the top of the photo: OK – https://prnt.sc/6KM52YjOLl6y
    The header disappears when I start scrolling the page: NOT GOOD – https://prnt.sc/N1qPne-w-4Bs
    The header reappears when I scroll again, ok – https://prnt.sc/qz9MmibxIFuI

    I also wanted to apologize for the myriad of questions, but I’m not an expert in websites, but I’m learning little by little
    Thanks,
    Mariarita

    #1466223

    Hi,

    Thanks for the update. Did you check in the element options that I referred to earlier? We can check for you if you send us admin WordPress login details in private. If you don’t want that, then you can try CSS like this:

    @media only screen and (min-width: 990px) {
      .avia-section.av-dbfgfq-99460a616c66008c0545a49c5b8ced5f {
        z-index: 100 !important;
      }
    }

    Best regards,
    Rikard

    #1466227

    Thank you, now it’s how I wanted it. I ask you another question also related to HOME.
    The image inserted above, under the heading, is seen with the testimonial’s head cut off. Is it possible to lower it a little, so that it can be seen better?

    https://prnt.sc/liOKOYaZq1sX

    Thanks,
    Mariarita

    #1466235

    Hi,
    When I check your homepage the image is not like yours, please see the screenshot in the Private Content area.
    Please use this screen resolution tool and let us know what size your screen is so we can reproduce it and help with some specific css.

    Best regards,
    Mike

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