Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 22, 2016 at 11:24 am #690198
    npmorante

    Hello, how are you?
    I upgraded to version 4.6.1 of WordPress (as I recall from 4.6)
    And there are several things that have stopped working.
      – Slide full width: No sign at all, in the frontend is as if it were. Only if a video is placed in the slide, the video is displayed.

    – Map: the map has stopped working completely in browsers “google chrome” and “Opera”. a message appears on the place map:

      “Oops! Something went wrong.
    This page did not load Google Maps correctly. See the JavaScript console for technical details. ”

    If you viewed from the “Firefox” browser viewing the map without problems.

    I have updated the template and plugins if he had solved the problem. But it has not been that way.

    I have the latest update and Enfold WordPress.

    Please give me a solution as soon as possible.

    Sorry for my bad English
    Greetings and thank you!

    September 22, 2016 at 5:02 pm #690340
    Jordan

    Hey npmorante,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    September 23, 2016 at 11:37 am #690619
    npmorante

    Okey
    Private Content

    September 23, 2016 at 3:03 pm #690795
    npmorante

    Ive seen a JavaScript error in the map:
    “Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key”

    How can i solve it?

    ThankYou

    September 27, 2016 at 12:59 pm #692203
    Andy

    Hi,

    please remove all your Google API Key and create new ones. Keep all plugins deactivated while testing.

    Best regards,
    Andy

    September 28, 2016 at 12:17 am #692475
    natalyabrandt

    I have upgraded to WordPress 4.6.1 and now i cannot access my entire admin. Everything is blank. Please help: http://www.idarchitecture.com/wp-admin/

    September 30, 2016 at 1:07 pm #693680
    Andy

    @natalyabrandt
    Please open your own ticket about it and send us admin access, so we can take a look.
    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    October 3, 2016 at 11:22 am #694500
    npmorante

    Hi! the problem has been solved with the Api key. However, i use WPML plugin. And the enfold main menu makes me put a API key for each language. And the map only run in the main language.

    Why?
    How can i solve it?

    Thank you very much!

    October 4, 2016 at 6:03 am #694872
    Rikard

    Hi,

    Could you try adding it in both languages to see if that works?

    Regards,
    Rikard

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