Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • April 11, 2018 at 2:11 pm #940503
    aintzerga

    We have installed the latest version of the Enfold theme (Version 4.2.6) on our website and generates a 500 error.
    We have reinstalled an earlier version to make the web work again, the WordPress is updated to version 4.9.5

    See the web: http://www.ganbaranbai.com/

    What can we do?

    Thank you.

    April 12, 2018 at 1:50 pm #940949
    Rikard

    Hey aintzerga,

    You can try this to see if it helps: https://kriesi.at/support/topic/fatal-error-cant-use-function-return-value-enfold-header-php-on-line-6/#post-922937. If not then please try to completely remove the entire theme folder from the server, then upload a fresh copy via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 17, 2018 at 3:30 pm #943138
    aintzerga

    Hi,

    I have deleted the entire folder of Enfold via FTP and I have reinstalled the latest version of the theme but I still have error 500.
    Currently I have installed version 3.8 of the Enfold.
    Where can I download previous versions of the theme?

    Thank you.

    April 17, 2018 at 4:18 pm #943153
    Yigit

    Hi,

    Could you please post FTP and WP admin logins here privately so we can look into it?

    Best regards,
    Yigit

    April 17, 2018 at 4:39 pm #943161
    jqdirector

    Still having problems with version 4.2.6 . I cannot upload media. It gives me an HTTP error. Please advise and thank you in advance.

    Best regards,
    James

    April 18, 2018 at 7:26 am #943457
    Rikard

    Hi James,

    That is likely not theme related, if you need help though then please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    April 18, 2018 at 12:20 pm #943559
    aintzerga

    Hi,

    I send you the FTP and WP admin logins in privately.

    Thanks.

    April 18, 2018 at 2:33 pm #943620
    Yigit

    Hi,

    I updated your theme and replaced enfold/header.php file and now your website loads fine on my end. Please review your website :)

    Best regards,
    Yigit

    April 18, 2018 at 3:10 pm #943631
    aintzerga

    Yes. It works perfectly.

    Thank you.

    April 18, 2018 at 4:37 pm #943660
    jqdirector

    Will do. The thread will be entitled “Media Upload Issue”.
    James

    April 18, 2018 at 10:22 pm #943779
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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Viewing 11 posts - 1 through 11 (of 11 total)
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