Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 18, 2020 at 7:46 am #1204829
    rinkdemi

    Hello, can someone please get in contact with me or help me throug here? Everytime I install ENFOLD which i’ve bought for 3 websites already. After some time my pages start to mess up, you can login and view the HOME page for example. Normally I only see the editor with blocks I can place into my work. Now it’s many HTML text (i think)? And the normal Avia menu is gone.

    I paid a SEO optimizer and he said he won’t work until it is fixed. Please help me to everything back to normal.

    April 18, 2020 at 7:49 am #1204830
    rinkdemi

    See private content photos

    • This reply was modified 4 years, 8 months ago by rinkdemi.
    April 18, 2020 at 5:33 pm #1205052
    rinkdemi

    Could anyone please take a look? I have an client who is waiting. Thanks in advance.

    April 18, 2020 at 7:21 pm #1205088
    Victoria

    Hi rinkdemi,

    Please check now.

    Best regards,
    Victoria

    April 18, 2020 at 7:51 pm #1205102
    rinkdemi

    Victoria, thank you so much!!! Could you explain me what happened and how you solved it? Can I do it myself if it happens next time. Regards, stay healthy.

    April 19, 2020 at 10:27 am #1205193
    rinkdemi

    UPDATE: I can’t duplicate, or drag my items anymore since the problem has fixed. Could anyone take a look again? Login information is on top. Thanks in advance for the great support.

    April 19, 2020 at 2:32 pm #1205221
    Victoria

    Hi rinkdemi,

    Could you please attach a screencast of the issue?

    I enabled the Classic editor in the Theme options.

    Best regards,
    Victoria

    April 19, 2020 at 2:34 pm #1205223
    rinkdemi

    There used to be a “duplicate” option at each block. Also I can’t swap/move them anymore.

    April 19, 2020 at 4:57 pm #1205271
    Victoria

    Hi rinkdemi,

    You’re right, the Advanced Layout Builder looks a bit off.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    If it does not work, please delete Enfold folder over FTP and upload a fresh version of the theme.

    Best regards,
    Victoria

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