Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 24, 2019 at 12:08 am #1121335
    wagfreer

    Hello, I will try to explain the situation still I have several days ago.

    I want to change the information in my pages; however, when I enter to the page, I need to wait for a long time that the page charges, some of them charge the content, but other pages never charge it.

    I tried to inactive the plugins and after I active them again, but still, it did not work.

    Could you help me with this issue?

    Thank you

    July 24, 2019 at 2:42 am #1121355
    Mike

    Hey wagfreer,
    Please include an admin login in the Private Content area so we can take a look.

    Best regards,
    Mike

    July 24, 2019 at 2:48 am #1121356
    wagfreer
    This reply has been marked as private.
    July 24, 2019 at 11:39 am #1121478
    Rikard

    Hi,

    Thanks for that, I see that you are getting a 404 error on the admin-ajax.php file. Could you try to disable all plugins to see if there is a conflict coming from any of them please?

    Best regards,
    Rikard

    July 24, 2019 at 4:29 pm #1121611
    wagfreer
    This reply has been marked as private.
    July 27, 2019 at 8:21 pm #1122430
    Mike

    Hi,
    Sorry for the late reply, Please ask your webhost to see if they can see the cause for the 404 error on the admin-ajax.php file in the server log.

    Best regards,
    Mike

    September 13, 2019 at 6:51 pm #1138131
    wagfreer
    This reply has been marked as private.
    September 14, 2019 at 2:56 pm #1138320
    Mike

    Hi,
    Did your webhost find a cause for the 404 error on the admin-ajax.php file in the server log?
    Also does your webhost offer one-click staging site creation? This is a option that will allow you to create a clone of your site that we can test with while your live site remains untouched.
    Here are some screenshots of what it could look like:
    staging-1
    staging-2

    Best regards,
    Mike

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.