Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 7, 2017 at 12:36 pm #861356
    thetshed

    HI
    We are having some problems with the mobile view of the site.
    1. The events weekly calendar is appearing empty and scrunched up and then a list view of the events appears underneath. i have changed the settings in events calendar and asked them they said that it may be something to do with the theme.
    here is a screen shot https://drive.google.com/open?id=0B2JQ0bweSeoSNjMydXQyeGdpSEE
    here is the url https://meditateinsouthampton.org.uk/city-classes/

    2.the other issue i have is the individual events pages show the events details at the bottom of the page and not at the top. they even appear under related events https://meditateinsouthampton.org.uk/event/day-course-meditations-for-mindful-living/
    here is a screen shot https://drive.google.com/open?id=0B2JQ0bweSeoSdFAxcExBUHRkUWs

    there may be a coming soon plugin which you will have to deactivate to see it in the mobile view

    October 10, 2017 at 4:35 am #862223
    John Torvik

    Hey thetshed,

    Unfortunately, we can`t offer support for third-party plugins.

    Best regards,
    John Torvik

    October 13, 2017 at 5:01 pm #864060
    thetshed

    Hi John
    Thank you for your response although i am a little shocked. I was told Enfold is compatible with The Events Calendar plugin.
    After asking the Events Calendar support team they replied:

    ‘What is interesting is that the Enfold theme actually contains customizations for the Events Calendar. I am surprised that they are refusing to support interaction with our plugins based on that fact.’

    So can you tell me if there is a customisation that you can give me for the responsive single events page layout? At the moment the information for the events and the ticket display by default under related events. which is really not right as it looks like the box with the ticket and venue information is not related to the actual event see https://meditateinsouthampton.org.uk/event/mindfulness-and-meditation-2-2017-10-12/

    Can you also tell me if there is a customisation for the responsive week view as it is showing blank and then listings are underneath.

    Many thanks for your help

    October 16, 2017 at 8:52 pm #864934
    Basilis

    Hi,

    You are right, we do support them
    And it is also that the way it is designed to work properly with Enfold.

    What you can try do, is to create a customization that can change the sequence of the elements on responsive. But that is outside of our scope of support, as we have designed them in a certain way.

    it is something that can play a different way, we will do let our developers know if they can work out for a solution on that to make the UX of the layout better.

    Best regards,
    Basilis

    October 17, 2017 at 10:11 am #865209
    thetshed

    Hi Basilis

    I dont really understand. The thing is that the events calendar is not working properly with enfold in the responsive mode. Where is the problem coming from?

    October 18, 2017 at 5:19 pm #865837
    Victoria

    Hi thetshed,

    The thing is, such a view is very hard to show on small screens, so it has to be redone, more design decisions are necessary, and only then the implementation. Do you have any examples with the working view like that? What does it look like with the default theme?

    Best regards,
    Victoria

    October 20, 2017 at 2:25 pm #866697
    thetshed

    Hi Victoria
    The responsive view of single events has been adapted by enfold. It is not to do with size of the device as it displays in the wrong order on ALL devices other than computer screens.

    i have tried the single events page using the free wordpress theme
    In the free wordpress theme the single events shows in correct order :

    title
    image
    text
    details (with ticket map etc)
    and then related events

    with the ENFOLD theme active it shows
    title
    image
    text
    RELATED EVENTS
    DETAILS

    So in conclusion it is the enfold theme that has changed the order in the single events page.
    RELATED EVENTS should not be before the event information and tickets.

    PLEASE PLEASE can you help me to sort this out
    many thanks

    October 22, 2017 at 8:37 pm #867300
    Victoria

    Hi thetshed,

    The html flow does not allow this change to be done with the css, so we will have to use JavaScript.

    Here is the code you can put in your funtions.php

    
function av_move_event_details() {
?>
<script>
	jQuery(window).load(function() {	
		if (jQuery.avia_utilities.isMobile) {
			jQuery(".av-single-event-meta-bar ").insertAfter(jQuery(".tribe-events-cal-links"));
		}	
	});
		
</script>
<?php
}
add_action('wp_footer', 'av_move_event_details');

    If you need further assistance please let us know.

    Best regards,
    Victoria

    October 23, 2017 at 2:07 pm #867614
    thetshed

    ok thank you i will try this

    October 23, 2017 at 6:02 pm #867775
    Victoria

    Hi thetshed,

    Let us know how that worked for you :)

    Best regards,
    Victoria

    October 25, 2017 at 4:19 pm #868788
    thetshed

    Hi Vicky
    this worked thank you
    but i still have a major issue with the weekly view on mobile view. it shows blank! like there are no events. and then displays a list underneath

    City Classes

    i really need help as i can let this show that there are no events!
    many thanks

    October 28, 2017 at 12:46 pm #869871
    Ismael

    Hi,

    The events switches to a single column on mobile view.

    // https://imgur.com/a/9LKCz

    What is the actual model of your mobile device? What is the browser?

    Best regards,
    Ismael

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