Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1341780
    Urs Ernst Gattiker
    Guest

    Dear Sir or Madam

    We have 2 sites installed with you template

    But we have a problem with the showing of the comments. They show perfectly on a PC

    But they show terribly on a mobile when there are several replies to one comment.

    What can we do. We were unable to fix it.
    We will not be able to buy another Enfold license before we get this fixed. Because our current two clients using it are not happy, and we do not want the next customer to be unhappy

    Thanks for your help.
    Respectfully

    Urs
    CyTRAP Labs GmbH
    Zurich Switzerland

    PS. we have been trying to fix this for a long time

    #1341806

    Hi Urs,

    Are you looking to remove the indentation on mobile? Otherwise it’s difficult to display different reply levels like that on limited screen widths.

    Best regards,
    Rikard

    #1341817
    Urs Ernst Gattiker
    Guest

    DEar Rikard
    Thanks for the answer

    We would have to remove the indentation then… Yes we need to do that

    Can we choose, mobile removed but PC/Mac viewer still gets indentation.

    Thanks you
    Urs

    #1341824

    Hi Urs,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    @media only screen and (max-width: 480px) { 
    #top .commentlist .children ul {
      margin: 0;
    }
    }
    

    Best regards,
    Yigit

    #1341867
    Urs Ernst Gattiker
    Guest

    Thanks we put it in but the indentation is still there for the mobile and pc userScreenshot

    STill has indentation i.e. it has very small columns.

    Any other idea please.

    Cordially
    urs

    #1341913

    Hi,

    Thank you for the update.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code, and make sure to purge the cache before checking the page. To create more space for the comments and for further modifications, please add this css code.

    @media only screen and (max-width: 480px) {
      /* Add your Mobile Styles here */
      .sidebar_right .comment_container {
        padding-right: 0;
      }
    
      #top .commentlist ul {
        margin: 0;
        margin-left: 30px;
      }
    
      .comment_content {
        margin-left: 50px;
        padding: 0 0 15px 0;
      }
    }

    If you want to move the gravatar above the comment, add this inside the css media query.

      .comment_content {
        margin-left: 50px;
        padding: 0 0 15px 0;
      }
    
      .gravatar {
        float: none;
        margin-bottom: 20px;
      }
    

    Best regards,
    Ismael

    #1341962
    Urs Ernst Gattiker
    Guest

    -thank you ismael
    Super
    it works
    🙌

    #1341963
    Urs Ernst Gattiker
    Guest

    PS but it is actually unfortunate that for every little thing the template requires such code.
    Sure be nice if we could do without that.
    Thanks
    Urs

    #1341994

    Hi Urs,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1341999
    Urs Ernst Gattiker
    Guest

    Please close
    Rikard
    Thanks

    #1342029

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Problems with Mobile’ is closed to new replies.