Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 7, 2017 at 12:48 am #743642
    2011apuchin

    I want to configure the menu of my web but I do not find woocommerce as menu options, as I know it should normally be offered.
    I reinstalled WP, reinstalled the theme, I disabled all plugins and the problem persists.
    I need help please.

    February 7, 2017 at 10:18 am #743784
    Rikard

    Hey 2011apuchin,

    I’m not sure I understand what you mean by that, could you try to explain a bit further what you are having problems with please?

    Best regards,
    Rikard

    February 13, 2017 at 2:52 pm #746415
    2011apuchin

    Hi Rikard

    I have installed the Enfold theme, and the Woocommerce plugin, I have created several product categories with their respective products, and each product with its labels.
    I try to configure the main menu and I do not find the product category and product label options, I can do it manually, with custom links but it is not the right way.
    In the screenshot I show you:
    https://gyazo.com/1b149879863f7bb89030c563dec989c2

    February 17, 2017 at 6:10 pm #748575
    Andy

    Hi,

    does it work for you with anther WP theme? I guess you need to re install WordPress. Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    March 1, 2017 at 12:24 am #753350
    2011apuchin

    Hi guys, pls I need add this Script:

    <script id=”despegar-root-js” type=”text/javascript” src=”//www.despegar.com.pe/comunidadafiliados/widgetGenerator/widgetCore.js” data-id=”33281″ data-context-path=”//www.despegar.com.pe/comunidadafiliados”></script>

    to a particular page in this web: https://worldwideexoticadventures.com, but is not possible, because never finish the old process, can you show me the way, is really important in this project.

    Thanks in advance.

    March 2, 2017 at 10:23 am #754231
    Rikard

    Hi,

    Did you try adding the code to a Code Block element?

    Best regards,
    Rikard

    March 2, 2017 at 2:04 pm #754344
    2011apuchin

    Yes, but don’t work,

    March 2, 2017 at 2:08 pm #754347
    2011apuchin

    Can you check this for me pls.

    March 3, 2017 at 5:09 pm #755200
    Andy

    Hi,

    login is not working for me, can you check please?

    Best regards,
    Andy

    March 3, 2017 at 5:25 pm #755223
    2011apuchin

    Sure please can you try now.

    March 3, 2017 at 6:43 pm #755261
    Andy

    Hi,

    we have no idea what this code is about. Check with the author of this code and first check with a default WP theme if it generally working or not.

    Not sure if this is still about “Problems with menu and woocommerce”, if not then please open a new ticket.

    Best regards,
    Andy

    March 3, 2017 at 7:33 pm #755300
    2011apuchin

    Hi, i test this script with another theme and work perfectly.

    March 6, 2017 at 1:14 pm #756356
    Andy

    Hi,

    we cannot provide support for 3rd party plugins/codes, as written in our support policy. So you need to contact the author about it or hire a freelance developer who makes it compatible for you.

    Best regards,
    Andy

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