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  • May 10, 2018 at 4:43 pm #954659
    adrianwaltonsmith

    Hello!
    My menu (main menu) is not displaying properly.
    On desktop…
    The search icon has changed to a Facebook icon, (although clicking on this icon brings up the search box). A new (unwanted) category called “Menu” has appeared after the menu that I built.
    On mobile…
    No menu appears.
    I wonder has anyone else had a similar experience? Am I causing this somehow? Or is something corrupt?
    Any help would be greatly appreciated!
    Thanks in advance,
    Adrian
    Website URL … https://vizspecialeffects.nl

    May 11, 2018 at 12:24 pm #955223
    Victoria

    Hey adrianwaltonsmith,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    May 11, 2018 at 1:30 pm #955274
    adrianwaltonsmith

    Hello Victoria,
    Thanks for getting back to me!
    Below are the details you asked for.
    Kind regards,

    Adrian

    May 12, 2018 at 7:31 am #955577
    Victoria

    Hi Adrian,

    Best regards,
    Victoria

    May 14, 2018 at 12:19 pm #956387
    adrianwaltonsmith

    Hello Victoria!

    Thankyou very much for your answer. Removing that code as you suggested solved one of the problems…

    (I recently started using a child-theme. This is when my menu issues started.)
    I was a bit shocked to find that my custom.css was causing the problem. My apologies for this!

    Up until changing to a child theme everything had been fine. (Here is a screen shot of the home page before using the child theme – https://vizspecialeffects.nl/original.png). The Facebook logo linked to my Facebook page and the search icon activated a search.

    The problem at the moment…
    1) No menu appears on the mobile version of the site.
    2) There is an unwanted extra menu category after the search icon in the desktop version. This category is called “Menu”, but should not appear at all.

    I’ve tried locating the problems myself but haven’t got anywhere. If you have any suggestions I would be very grateful!

    Thanks again!

    Adrian

    May 16, 2018 at 8:33 am #957381
    Ismael

    Hi,

    Thank you for the update. Everything looks OK on the dashboard. Did you modify the parent the theme files? What is the version of the theme prior to the update?

    Best regards,
    Ismael

    May 16, 2018 at 9:31 am #957415
    adrianwaltonsmith

    Hello Ismael,

    Thanks so much for taking a look!

    No. I didn’t alter any parent files in the theme.

    I don’t remember the exact version of WordPress I was using before I updated.

    Can this be to do with CSS? My changes are in the style.css file in the child theme and in the Quick CSS section of the dashboard.

    Kind regards,

    Adrian

    May 16, 2018 at 4:50 pm #957583
    adrianwaltonsmith

    Hello Ismael,

    I quickly removed all my CSS adaptations, (style.css in the child theme), to see if these were causing the problem… but even with no CSS the menu was still acting strangely.
    No menu appears on mobile.
    There is an extra category “Menu” on the desktop site.

    Should I reinstall Enfold and WP? This way we know that it’s not these installations either.

    Lots of thanks!

    Adrian

    May 17, 2018 at 12:02 pm #958113
    adrianwaltonsmith

    Hello Victoria, Ismael,

    Thanks again for all your help!
    Since I’m using a child-theme, I thought let’s give it a try…

    I re-installed the Enfold theme… and the problem with menus went away.

    Everything’s hunky dory now.

    Kind regards,

    Adrian

    May 18, 2018 at 8:49 am #958471
    Ismael

    Hi,

    Awesome! Thanks for the update. I’m not really sure what caused the issue but I’m glad that it’s fixed. :)

    Best regards,
    Ismael

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