Tagged: ,

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 23, 2019 at 12:13 pm #1070656
    platin611

    Hello,

    I can’t view my website anymore if the maintenance mode is activated, although I am logged in.

    Before the update, if you are not logged in, you could see the maintenance mode. But if you logged in, you could see the website.
    Also the preview function of the contributions shows me only the maintenance mode.

    Of course I can’t continue working like this, because I can’t see my changes. I hope there is a solution for it, because it is no alternative for me to switch off the maintenance mode.

    Many greetings
    Felix

    Translated with http://www.DeepL.com/Translator

    February 23, 2019 at 8:00 pm #1070773
    Victoria

    Hey platin611,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    February 23, 2019 at 8:11 pm #1070780
    platin611

    Okay, the credentials are in the private box.

    Thank you very much for your help!

    February 24, 2019 at 10:20 am #1070851
    Victoria

    Hi platin611,

    Thank you. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    February 24, 2019 at 10:36 am #1070860
    platin611

    Hello,

    so I disabled all plugins but that doesn’t change the problem.

    What can one do now, the error is definitely not caused by any plugin.

    Best regards,
    Felix

    February 24, 2019 at 11:22 am #1070879
    Victoria

    Hi Felix,

    Looks like this issue has been reported to our devs and they are working on it.

    Problem maintenance mode with Enfold 4.5.4

    Please bear with us.

    Best regards,
    Victoria

    February 25, 2019 at 12:38 am #1071060
    platin611

    Okay, so first of all, I’m reassured that I’m not the only one with this problem.

    Then I hope it will be fixed as soon as possible.

    Nevertheless, thanks for the information.

    February 26, 2019 at 3:14 pm #1071832
    Victoria

    Hi platin611,

    Yes, thank you for your patience.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    March 7, 2019 at 5:56 am #1075762
    MIGGMBH

    Hello, I have exactly the same problem.
    Disabling the plugins does not solve the problem.
    I ask for support.
    Best regards
    Peter

    March 8, 2019 at 2:10 pm #1076380
    Rikard

    Hi MIGGMBH,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.