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AuthorPosts
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February 10, 2019 at 6:39 pm #1065182
Hi there,
Found a problem with my shopping cart. Not sure if this is an Enfold issue or a Woocommerce issue? When I open my cart on my desktop device and click on “weiter zur Kasse” (should be on English something like “proceed with checkout” I am immediately directed to http://www.mydomain.com/kasse. When I do the same on a mobile device (tried with IPhone SE and with IPad Mini 4) I am directed to http://www.mydomain.com/mein-konto where the user can chose wether he would likes to login – or alternatively can click on “proceed with Kasse without customer account” (sorry – my version is german and I have no idea what the standard text does look like on English…
This also happens when I click on “zur Kasse gehen” in my menu. Desktop device leads me directly to http://www.mydomain.com/kasse. Mobile devices to http://www.mydomain.com/mein-konto.
My settings do not allow customers to open an account which should force them to order always as guest. Therefore this site does not make any sense at all. But I am pretty sure that I did not modify this button – nor do I know where to change the link on this button.
Do you have an idea about this? Is this a theme issue or a WooCommerce issue?
Thank you!
February 11, 2019 at 9:58 pm #1065702Hey rob,
That seems like there is a plugin interfere to the hole situation.
Is it possible you provide us backend details?Best regards,
BasilisFebruary 12, 2019 at 10:35 pm #1066116Mmh I have turned off all plugins to confirm this assumption. The problem disappeared when turning off Germanized and Germanized PRO. I have added plugin details in the private content section. Which additional information do you need?
February 12, 2019 at 10:36 pm #1066118Should I address this to the Germanized team?
February 13, 2019 at 8:05 pm #1066623Solved with the Germanized team. Please close ticket. Thank you!
February 14, 2019 at 2:44 am #1066736Hi rob,
Glad that this is resolved.
I’ll be closing this thread then.Best regards,
Nikko -
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