Hi there,
Found a problem with my shopping cart. Not sure if this is an Enfold issue or a Woocommerce issue? When I open my cart on my desktop device and click on “weiter zur Kasse” (should be on English something like “proceed with checkout” I am immediately directed to http://www.mydomain.com/kasse. When I do the same on a mobile device (tried with IPhone SE and with IPad Mini 4) I am directed to http://www.mydomain.com/mein-konto where the user can chose wether he would likes to login – or alternatively can click on “proceed with Kasse without customer account” (sorry – my version is german and I have no idea what the standard text does look like on English…
This also happens when I click on “zur Kasse gehen” in my menu. Desktop device leads me directly to http://www.mydomain.com/kasse. Mobile devices to http://www.mydomain.com/mein-konto.
My settings do not allow customers to open an account which should force them to order always as guest. Therefore this site does not make any sense at all. But I am pretty sure that I did not modify this button – nor do I know where to change the link on this button.
Do you have an idea about this? Is this a theme issue or a WooCommerce issue?
Thank you!
Hey rob,
That seems like there is a plugin interfere to the hole situation.
Is it possible you provide us backend details?
Best regards,
Basilis
Mmh I have turned off all plugins to confirm this assumption. The problem disappeared when turning off Germanized and Germanized PRO. I have added plugin details in the private content section. Which additional information do you need?
Should I address this to the Germanized team?
Solved with the Germanized team. Please close ticket. Thank you!
Hi rob,
Glad that this is resolved.
I’ll be closing this thread then.
Best regards,
Nikko