Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • May 10, 2018 at 12:28 am #954236
    Eckhard

    After upgrading Enfold to version 4.3.1 LayerSlider doesn’t work anymore. “LayerSlider WP” states, I have version 6.7.1 installed, and it’s not activated. Do I need to buy a LayerSlider license? My start page is a LayerSlider – now it stopped to work!

    May 10, 2018 at 5:56 pm #954731
    Nikko

    Hey Eckhard,

    Layerslider is still working in Enfold 4.3.1.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.