Viewing 5 posts - 1 through 5 (of 5 total)
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  • July 2, 2014 at 9:34 am #286099
    Effektid

    Hi!
    A customer has complained that there website isn’t working correct in older version of Internet Explorer 8.0, 9.0, 10.0, 11.0. What could be wrong? One of the problems are that the white background isn’t visible on the pages. And icons not fully visible.

    I have also noticed a problem with images that are not visible from time to time in Firefox. I have to clear the cache to view the images again. Whats the reason for this?

    Preciate some fast support! Thanks!

    July 2, 2014 at 10:25 am #286107
    Effektid
    This reply has been marked as private.
    July 3, 2014 at 6:07 am #286503
    Ismael

    Hey!

    Thank you for using the theme!

    Not sure why the site is not loading on my end. I’ll ask the rest of the support team to check the page. Where are you hosting the site?

    Cheers!
    Ismael

    July 3, 2014 at 12:59 pm #286630
    Effektid
    This reply has been marked as private.
    July 3, 2014 at 5:21 pm #286747
    Devin

    Hey!

    The combination of the minifcation and caching is probably the source of the issue. I can’t see what the exact conflict is in IE but I’m getting the same missing background.

    Try clearing the cache then disabling the caching plugin. Then disable the minification and re-do it one step at a time (js, css, html output) and see if that helps find out where the root cause is in the whole process.

    Best regards,
    Devin

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