Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 8, 2016 at 10:53 am #594925
    mrijnders

    Hi,

    Sometimes the layerslider plugin has problems with loading images. The images don’t appear. When I open the slider and press the save button everything works fine again for a while.

    I noticed there is an update for Layer Slider, but I’m not able to get it because Layer Slider is integrated in Enfold.

    What can I do so the images don’t appear to be broken

    Thanks in advance.

    March 9, 2016 at 7:44 am #595352
    Rikard

    Hey mrijnders,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    March 14, 2016 at 5:23 pm #597869
    mrijnders

    The login

    March 16, 2016 at 4:49 am #598752
    Rikard

    Hi,

    Thanks for the details but we will need a URL as well to be able to login, please send that as well.

    Regards,
    Rikard

    March 16, 2016 at 10:32 am #598861
    mrijnders

    Of course. Totally forgot that

    March 17, 2016 at 5:37 am #599430
    Rikard

    Hi,

    Thanks for the details but they are not working unfortunately, could you check please? Also, are there any special circumstances when this error occurs? Please try to be as specific as possible.

    Thanks,
    Rikard

    March 17, 2016 at 10:36 am #599514
    mrijnders

    Hi,

    That’s odd. I included some new login credentials. There aren’t any special circumstances as far as I know. Sometimes images in the Layer Slider don’t load properly and when I open layer slider and I save the specific slider everything is working fine again.

    March 18, 2016 at 6:56 am #600106
    Rikard

    Hi,

    Thanks for the login, it’s working now. I loaded your page a few times but I couldn’t see any images not loading. Please try to flush the cache from your caching plugin and do the same in your browser, I think that should fix the problem.

    Thanks,
    Rikard

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.