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  • February 19, 2020 at 10:20 am #1185952
    hegartpetersen

    Hello,
    My site is running fine and no problems with the forms (the standard Enfold forms) and I’ve activated reCAPTCHA v2 + v3.
    However, sometimes the form stops sending and comes up with “session time expired”.
    When I update the plugins, theme and reCAPTHCA then everything is fine again, but how can I then trust the form to work right all the time?

    February 21, 2020 at 4:40 pm #1186801
    Yigit

    Hey,

    Thanks for contacting us!

    Another user who reported such issue said they activated both V2 and V3 on the same page. Please see – https://kriesi.at/support/topic/recaptcha-problem-expired-session-time/#post-1133451
    Could you please check if that is the case for you too?

    If you would like us to look into it, please create temporary admin logins and post them here privately :)

    Best regards,
    Yigit

    February 21, 2020 at 4:56 pm #1186812
    hegartpetersen

    Well in the theme settings I have to have V2 as fall back when I use V3 so that really dosnt help me.
    Made a login for you and you can check the form on the front page.

    February 24, 2020 at 12:44 pm #1187291
    Yigit

    Hi,

    I was testing your contact form and realized i can only reproduce the issue when i am not logged in. I went ahead and disabled WP Fastest Cache plugin and that seem to help.
    Could you please contact plugin authors and ask them if they have had any users experience such issue?

    Best regards,
    Yigit

    February 24, 2020 at 4:17 pm #1187384
    hegartpetersen

    Ok, thanks.

    February 25, 2020 at 5:25 am #1187566
    Rikard

    Hi,

    Thanks for the update. We’ll keep this thread open in case you should need any further help from us.

    Best regards,
    Rikard

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