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  • February 19, 2016 at 9:18 am #585922
    _envato_user_

    Hi, I’m having several problems with the enfold custom widget area.

    1. I don’t seem to be able to delete a custom widget area from Appearance>Widgets once it’s been created. A javascript alert pops up asking “Do you really want to delete this widget area?” to which I click “OK”… the alert then closes and that’s it.

    2. I don’t seem to be able to control the contents of a custom widget area. When an ALB > Content Element > Widget Area is placed into a page with my Custom Widget Area selected, there is no html output. All other page elements display properly but not the contents of my custom widget area. Strangely, that same custom widget area outputs a list of all site pages, categories, and archives when selected in a page’s Sidebar Settings. In both cases I cannot control what is output.

    3. When trying to use the Customizer to edit widgets, I surf to the page in question and on the left do not see available any of the Custom Widget Areas that have been assigned to that page.

    I am using Enfold v3.4.5 on WP 4.4.2.

    Any help is appreciated!

    February 19, 2016 at 9:48 am #585928
    _envato_user_

    Well it seems like these issues have to do with the plugin i am using to populate the custom widget…

    AW WordPress Yearly Category Archives
    https://wordpress.org/plugins/aw-yearly-category-archives/

    That’s too bad because I really wanted to use that plugin!

    February 22, 2016 at 5:17 am #586821
    Rikard

    Hi,

    Ok, glad you found the cause of the problems. You might want to look for an alternative plugin?

    Best regards,
    Rikard

    February 22, 2016 at 9:11 pm #587453
    _envato_user_

    I have completely removed that plugin but still cannot delete custom widget areas once they are created. This has been the case since I installed Enfold so it’s not related to the widget that was causing the other issues mentioned above.

    ps. Not sure if this is a given or not…. i’m looking for these settings in Enfold’s “Theme Options” in the WP admin area.

    • This reply was modified 8 years, 10 months ago by _envato_user_.
    February 24, 2016 at 5:33 am #588128
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    March 9, 2016 at 1:15 pm #595539
    cdv38

    Hello
    I have the same issue. I cannot delete the widget area once it has been created.
    Did you find the issue?
    Many thanks!
    Brigitte

    March 10, 2016 at 8:48 am #596146
    Rikard

    Hi @cdv38,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. You might want to create a new thread since the original poster will be able to see your details.

    Thanks,
    Rikard

    November 14, 2018 at 8:38 pm #1033644
    es3hado

    Hello
    I have the same problem. I cannot delete the widget area once it has been created.

    Did you fix this issue?

    Regards

    José Manuel

    November 15, 2018 at 9:00 pm #1034135
    Victoria

    Hi José Manuel,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 25, 2019 at 8:48 pm #1058914
    zseroka

    the same problem, what to do? please help…
    regards
    zs

    • This reply was modified 5 years, 10 months ago by zseroka.
    January 29, 2019 at 9:17 pm #1060180
    Victoria

    Hi zseroka,

    Please start a separate thread, describe your issue there and give us a link to your website?

    Best regards,
    Victoria

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