Viewing 20 posts - 1 through 20 (of 20 total)
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  • #885868
    Maurice Gehring
    Guest

    I have bought a new website tool “enfold”, because there are more options like optimizepress and the operation is easier.

    Hello ,

    Now my question is if this tool is also compatible with click tip?

    If so, then it goes on the RAW code, or how would the procedure?

    Also, do you know if enfold also has the option of a Double Opt In process or the creation of an Overlay Optimizer?
    Greetings Maurice

    #886620

    Hey Maurice Gehring,

    Can you please let us know wgat ” Click tip ” is please?

    Regarding the Double Opt, any popup plugin can work just fine with Enfold,you will not face any issues.

    Best regards,
    Basilis

    #886659
    Maurice Gehring
    Guest

    Hello Basilis,
    thanks for your feedback.
    “Klick Tipp” is a german E-Mail Marketing provider.
    Do you know if there are possibilities to connect this tool with enfold?
    Could you also give me a plugin recommendation for a double optin box & overlay optimizer (its an exit popup box) ?
    Greetings Maurice

    #886681

    Hi,

    Have you looked into MailChimp integration?

    Best regards,
    Jordan Shannon

    #886683
    Maurice Gehring
    Guest

    Hello KRIESI-SUPPORT,
    since I downloaded the enfold theme, optimizepress doesn’t work. I can not work with optimizepress because enfold obstructs the other programs. I have notified support of this problem and have researched this problem. It is very often the case that enfold has caused errors. please look at this link
    https://kriesi.at/support/search/optimizepress/?avia_filter_search=yes&avia_search_forums=all&avia_search_dates=all&avia_search_include=no

    I certainly do not buy themes that cause mistakes, so I want to know if and how to get my money back. I can not afford to lose my working hours and to deal with such problems. I ask for quick feedback as we proceed now. Thank you and best regards Maurice

    #886688

    Hi,

    Apologies for the errors and issue your are experiencing. If you indeed want a refund, this is something that will have to be processed through ThemeForest.

    Best regards,
    Jordan Shannon

    #886709
    Maurice Gehring
    Guest

    HI Jordan,

    okay, could you please send me the URL where i can exchange this theme.
    (I bought it by envato market) >>>is this the right adress to exchange?

    Thanks a lot
    Greetings Maurice

    #886714

    Hi,

    Yes you would start the process via Envato market through your account there.

    Best regards,
    Jordan Shannon

    #886719
    Maurice Gehring
    Guest

    Okay thank you Jordan.
    actually I don’t want to exchange this Theme,….but apparently this problem is also known to many other users. Can you tell me when you can fix these problems? I wrote with Optimize Press ….
    What do you say to this statement?
    that’s the answer of those:

    ___________________________________________________________________________

    “Yes unfortunately Enfold theme is causing this issue. When that theme is deactivated then OptimizePress works fine. You are not the only one to have this issue and unfortunately the fix will have to come form Enfold as our developers have checked this issue before and were not able to patch the problem because the issue needs fixed within the code of Enfold theme which can only be edited by their developers.

    I’m really very sorry about that but I’m afraid the only solution here would be to not use Enfold with OptimizePress.

    I hope you understand that in some cases where the issue comes from another theme or plugin that we can not always patch that from our end. We have for other themes where we could, but in this case there isn’t a way for us to create a compatibility plugin for this theme that you are using just due to the way it was coded.

    We are not in any way saying it is a badly coded theme. Probably they just have some Javascript that is not being enqueued properly which means the script runs on all pages and is causing the issue on our end. Enqueueing scripts is common practice in WordPress codes so other themes and plugins do not have problems with scripts packaged in those themes/plugins.

    Due to the popularity of Enfold I can assure you if we could have patched this on our end we most certainly would have.”

    #887149

    Hi,

    I am afraid that the only solution is not to use OptimizePress with Enfold.
    There are way many more plugins that can do what OptimizePress is doing, but Enfold ALB is really unique!

    Best regards,
    Basilis

    #887328
    Maurice Gehring
    Guest

    Okay thanks for the feedback.
    I have found a solution to this problem.
    I disabled enfold in wordpress. and will buy a new domain with another wordpress and install enfold there.
    Is that possible?
    or are there any difficulties with the licenses. Enfold then only runs over a domain.
    Best regards Maurice

    #887628

    Hi,

    As long as each site has it’s own license you should be fine.

    Best regards,
    Jordan Shannon

    #944336
    Maurice Gehring
    Guest
    This reply has been marked as private.
    #944971
    Maurice Gehring
    Guest
    This reply has been marked as private.
    #945023

    Hello enfold Support Team,

    I have the following problem and need your help.
    I would like to include an (amazon) html code on my enfold page. In this code is a picture and text integrated. The html code I have inserted as follows.
    “Grid Row” + “Tex Element” inserted> and the code HTML inserted. SEE IMAGE APPENDIX. Normally, the desired image and text should now be visible. Unfortunately, nothing is displayed. What is wrong? How else will these HTML codes be inserted.
    Greetings Maurice

    #945216

    Hi,

    Thank you for the update. Where can we see the issue? If possible, please create another thread or ticket for new inquiries.

    Best regards,
    Ismael

    #945293
    Maurice Gehring
    Guest

    hello, it is unfortunately not possible to send on this forum image attachments. I have described the problem. What ambiguities still exist? do you understand my problem? where can image and text html insert.das not work for me? Best regards

    #945733

    Hi,

    We need to see the actual page with the issue. Please provide a link to a test page so that we can inspect the elements. You can upload an image from imgur or dropbox.

    Best regards,
    Ismael

    #946860
    This reply has been marked as private.
    #948324

    Hi,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

Viewing 20 posts - 1 through 20 (of 20 total)
  • The topic ‘Problems with enfold theme’ is closed to new replies.