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AuthorPosts
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December 7, 2017 at 1:34 am #885868
Maurice Gehring
GuestI have bought a new website tool “enfold”, because there are more options like optimizepress and the operation is easier.
Hello ,
Now my question is if this tool is also compatible with click tip?
If so, then it goes on the RAW code, or how would the procedure?
Also, do you know if enfold also has the option of a Double Opt In process or the creation of an Overlay Optimizer?
Greetings MauriceDecember 8, 2017 at 9:20 pm #886620Hey Maurice Gehring,
Can you please let us know wgat ” Click tip ” is please?
Regarding the Double Opt, any popup plugin can work just fine with Enfold,you will not face any issues.
Best regards,
BasilisDecember 8, 2017 at 11:28 pm #886659Maurice Gehring
GuestHello Basilis,
thanks for your feedback.
“Klick Tipp” is a german E-Mail Marketing provider.
Do you know if there are possibilities to connect this tool with enfold?
Could you also give me a plugin recommendation for a double optin box & overlay optimizer (its an exit popup box) ?
Greetings MauriceDecember 9, 2017 at 12:30 am #886681Hi,
Have you looked into MailChimp integration?
Best regards,
Jordan ShannonDecember 9, 2017 at 12:36 am #886683Maurice Gehring
GuestHello KRIESI-SUPPORT,
since I downloaded the enfold theme, optimizepress doesn’t work. I can not work with optimizepress because enfold obstructs the other programs. I have notified support of this problem and have researched this problem. It is very often the case that enfold has caused errors. please look at this link
https://kriesi.at/support/search/optimizepress/?avia_filter_search=yes&avia_search_forums=all&avia_search_dates=all&avia_search_include=noI certainly do not buy themes that cause mistakes, so I want to know if and how to get my money back. I can not afford to lose my working hours and to deal with such problems. I ask for quick feedback as we proceed now. Thank you and best regards Maurice
December 9, 2017 at 12:38 am #886688Hi,
Apologies for the errors and issue your are experiencing. If you indeed want a refund, this is something that will have to be processed through ThemeForest.
Best regards,
Jordan ShannonDecember 9, 2017 at 1:12 am #886709Maurice Gehring
GuestHI Jordan,
okay, could you please send me the URL where i can exchange this theme.
(I bought it by envato market) >>>is this the right adress to exchange?Thanks a lot
Greetings MauriceDecember 9, 2017 at 1:21 am #886714Hi,
Yes you would start the process via Envato market through your account there.
Best regards,
Jordan ShannonDecember 9, 2017 at 2:03 am #886719Maurice Gehring
GuestOkay thank you Jordan.
actually I don’t want to exchange this Theme,….but apparently this problem is also known to many other users. Can you tell me when you can fix these problems? I wrote with Optimize Press ….
What do you say to this statement?
that’s the answer of those:___________________________________________________________________________
“Yes unfortunately Enfold theme is causing this issue. When that theme is deactivated then OptimizePress works fine. You are not the only one to have this issue and unfortunately the fix will have to come form Enfold as our developers have checked this issue before and were not able to patch the problem because the issue needs fixed within the code of Enfold theme which can only be edited by their developers.
I’m really very sorry about that but I’m afraid the only solution here would be to not use Enfold with OptimizePress.
I hope you understand that in some cases where the issue comes from another theme or plugin that we can not always patch that from our end. We have for other themes where we could, but in this case there isn’t a way for us to create a compatibility plugin for this theme that you are using just due to the way it was coded.
We are not in any way saying it is a badly coded theme. Probably they just have some Javascript that is not being enqueued properly which means the script runs on all pages and is causing the issue on our end. Enqueueing scripts is common practice in WordPress codes so other themes and plugins do not have problems with scripts packaged in those themes/plugins.
Due to the popularity of Enfold I can assure you if we could have patched this on our end we most certainly would have.”
December 10, 2017 at 10:32 pm #887149Hi,
I am afraid that the only solution is not to use OptimizePress with Enfold.
There are way many more plugins that can do what OptimizePress is doing, but Enfold ALB is really unique!Best regards,
BasilisDecember 11, 2017 at 12:22 pm #887328Maurice Gehring
GuestOkay thanks for the feedback.
I have found a solution to this problem.
I disabled enfold in wordpress. and will buy a new domain with another wordpress and install enfold there.
Is that possible?
or are there any difficulties with the licenses. Enfold then only runs over a domain.
Best regards MauriceDecember 12, 2017 at 1:00 am #887628Hi,
As long as each site has it’s own license you should be fine.
Best regards,
Jordan ShannonApril 19, 2018 at 10:07 pm #944336Maurice Gehring
GuestThis reply has been marked as private.April 21, 2018 at 9:20 pm #944971Maurice Gehring
GuestThis reply has been marked as private.April 22, 2018 at 10:14 am #945023Hello enfold Support Team,
I have the following problem and need your help.
I would like to include an (amazon) html code on my enfold page. In this code is a picture and text integrated. The html code I have inserted as follows.
“Grid Row” + “Tex Element” inserted> and the code HTML inserted. SEE IMAGE APPENDIX. Normally, the desired image and text should now be visible. Unfortunately, nothing is displayed. What is wrong? How else will these HTML codes be inserted.
Greetings MauriceApril 23, 2018 at 4:23 am #945216Hi,
Thank you for the update. Where can we see the issue? If possible, please create another thread or ticket for new inquiries.
Best regards,
IsmaelApril 23, 2018 at 8:36 am #945293Maurice Gehring
Guesthello, it is unfortunately not possible to send on this forum image attachments. I have described the problem. What ambiguities still exist? do you understand my problem? where can image and text html insert.das not work for me? Best regards
April 24, 2018 at 8:35 am #945733Hi,
We need to see the actual page with the issue. Please provide a link to a test page so that we can inspect the elements. You can upload an image from imgur or dropbox.
Best regards,
IsmaelApril 25, 2018 at 8:57 pm #946860This reply has been marked as private.April 28, 2018 at 12:00 pm #948324Hi,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfoldScroll to the bottom of the page to open a new ticket.
Best regards,
Vinay -
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