Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • April 28, 2018 at 3:07 pm #948367
    tebane

    Hello,

    After performing the update to 4.3 via FTP everything appears to be OK, except for the Enfold menu, which looks completely out of layer, like in a reverse mode…

    I have tried again to upload the files through FTP, using a different user, computer and connection but problem persist, Any idea?

    Thanks.

    April 29, 2018 at 12:12 pm #948611
    tebane

    Hello again,

    I just realized that after 4.3 the Avia editor looks like completely mirrored and I can not perform any changes in the website. Please help!

    April 30, 2018 at 12:07 pm #949023
    Victoria

    Hi,

    Best regards,
    Victoria

    April 30, 2018 at 1:04 pm #949052
    tebane

    Hello Victoria,

    I really don’t have a clue why my dashboard look like this. When entering in the pages I see this: https://ibb.co/ggcuZH. Looks exactly the same. Any idea? Suggestions?

    Thanks!
    Esteban

    May 1, 2018 at 1:55 am #949300
    IndexGuy14
    This reply has been marked as private.
    May 2, 2018 at 11:29 am #949971
    Ismael

    Hi,


    @tebane    : The dashboard looks fine when I check it. Is this fixed?

    Best regards,
    Ismael

    May 2, 2018 at 11:54 am #949998
    tebane

    Hi @Ismael,

    The dashboard looks fine, but the problems are with the àvia editor and in the enfold options. Looks like mirrored.

    Any idea how can be fixed?
    Thanks.
    Esteban

    May 4, 2018 at 4:33 am #951241
    Ismael

    Hi,

    I see. That’s odd. Please try to deactivate the plugins temporarily then remove the browser cache. Check the theme options again afterwards.

    Best regards,
    Ismael

    May 4, 2018 at 9:22 am #951459
    tebane

    Hello Ismael,

    I’ve tried and nothing happened. The problem remains.

    Any clue?
    Thanks!
    Esteban

    May 7, 2018 at 10:35 am #952579
    Ismael

    Hi,

    I just found out that the site is still using an old version of the theme, 4.1.2. Please upgrade to version 4.3. Is it OK if we deactivate the plugins while we work on the site?

    Best regards,
    Ismael

    May 7, 2018 at 10:39 am #952581
    tebane

    Hello Ismael,

    Enfold is showing me the version 4.3.1 (https://ibb.co/dhg1Tn). Is it ok, all the plugins are supposed to be deactivated.

    I really appreciate your help because I don’t know what to try to solve the issue.
    Thanks!
    Esteban

    May 8, 2018 at 7:44 am #953182
    Victoria

    Hi Esteban,

    This is really weird, I still see it broken. What is your hosting provider?

    Best regards,
    Victoria

    May 8, 2018 at 8:28 am #953215
    tebane

    Hi Victoria,

    I have Godaddy. I tried again reinstalling wordpress, reinstalling the theme, all the plugims are deactivated but the issue persist.

    I really appreciate your help!
    Thanks,
    Esteban

    May 8, 2018 at 8:31 am #953219
    tebane

    Hi again,

    The problem is that even if I manage to make some changes working in mirror I’m not allowed to save or update anything.

    So please I appreciate your help! Thanks!
    Esteban

    May 9, 2018 at 3:20 pm #953977
    Ismael

    Hi,

    The theme options panel is no longer reverse when I checked the site today. How did you fix it? I also managed to save the theme options or settings.

    Best regards,
    Ismael

    May 9, 2018 at 3:35 pm #953985
    tebane

    Hi @Ismael,

    I just checked and for me is still the same. I tried reinstalling WP, uploading the theme by FTP, using windows PC, Mac, Chrome, IE, Firefox and nothing… I see the same reverse mode always. Can you tell me a little more about what did you do or what computer / browser are you using? I’m going nuts with this… :-(

    Thanks!
    Esteban

    May 9, 2018 at 3:54 pm #954004
    tebane

    Hi again @Ismael,

    Can you please send me the config file in case I have to reinstall everything?

    Thanks

    May 9, 2018 at 4:35 pm #954033
    tebane

    Hello all,

    I decided to delete completely the theme folder and upload a the new version from scratch. Fortunately the issue is now solved and I did not lose any personalization! :-)
    https://ibb.co/i3qS4S

    Thanks all for your help!
    Esteban

    May 9, 2018 at 4:39 pm #954036
    Ismael

    Hi,

    Glad to know it’s fixed! Thanks for the update. We’ll close this thread now. :)

    Best regards,
    Ismael

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Viewing 19 posts - 1 through 19 (of 19 total)
  • The topic ‘Problems with Enfold Menu after 4.3 update’ is closed to new replies.