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Viewing 24 posts - 1 through 24 (of 24 total)
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  • December 9, 2020 at 12:02 pm #1265964
    Webvriend

    After updating WordPress to 5.6 I get the following jQuery error:

    Uncaught ReferenceError: jQuery is not defined at av_privacy_cookie_setter

    December 9, 2020 at 1:06 pm #1265977
    Guenni007

    maybe they did an update fo jQuery. in Preparation to php8
    On one of my installation the shrinking header script does not work after that WP5.6 install.

    Try to test the Enable jQuery Migrate Helper Plugin in this case.
    After Installation under Tools – jQuery Migrate and switch to Legacy 1.12.4 – and test if that helps til fix is available

    December 9, 2020 at 1:37 pm #1265991
    Deeds!

    Going back to legacy jQuery 1.12.4 by using Enable jQuery Migrate Helper plugin worked for me. Thanks!

    December 9, 2020 at 2:11 pm #1265998
    Webvriend

    @Guenni007, I already knew this plugin. It’s all about Günter to fix this as soon as possible. At theme level.

    December 10, 2020 at 7:30 am #1266203
    Rikard

    Hi Webvriend,

    Could you post a link to your site so that we can have a closer look please? Here’s a live installation running Enfold 4.7.6.4 and WordPress 5.6, but I can’t see any error messages: http://wpexpert.se/enfold/

    Best regards,
    Rikard

    • This reply was modified 3 years, 11 months ago by Rikard.
    December 10, 2020 at 5:22 pm #1266331
    bluesbrush

    Thanks @guenni007 – switching to legacy 1.12.4 fixed my broken/stuck shrinking header after WP 5.6 update. What was interesting is that another website I manage with same header settings and customizations didn’t show the same issues after the 5.6 update. I don’t understand jQuery enough to figure out why that was but I appreciate you providing the fix!

    December 10, 2020 at 8:57 pm #1266381
    Victoria

    Hi bluesbrush,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    December 11, 2020 at 10:05 am #1266492
    Webvriend

    @Staff members
    Do you know when günter will start working on updates again?


    @Rikard     The error occurs at “av_privacy_cookie_setter”. Maybe you can enable the cookies on your test environment. Then you experience the problem I think too.

    December 11, 2020 at 12:22 pm #1266517
    mensmaximus

    The jQuery errors occur throughout the whole backend. Enfold was one of the best themes. Unfortunately the development can not keep up with changes in WordPress and now causes one issue after the other. And please stop asking your users for error descriptions or screenshots. Just use the developer console yourself and see all the errors yourself.

    December 14, 2020 at 9:18 am #1267046
    Webvriend

    Is it clear when Günter will start with fixes?

    December 15, 2020 at 5:42 am #1267362
    Rikard

    Hi Webvriend,

    We are working to get the problems with WordPress 5.6 fixed as soon as possible.

    Best regards,
    Rikard

    December 15, 2020 at 11:33 am #1267431
    Webvriend

    Thanks Rikard

    January 20, 2021 at 3:10 pm #1274073
    Webvriend

    Is the release of Enfold 5.0 already known?

    January 20, 2021 at 3:38 pm #1274085
    Yigit

    Hi,

    We are at the final stage of testing and will release new version before the end of the month :)

    Best regards,
    Yigit

    January 20, 2021 at 3:51 pm #1274087
    Webvriend

    @Yigit Yes, that’s good news I’m looking forward to it greetings!

    February 17, 2021 at 4:45 pm #1281797
    danno99uk

    Hi there – having upgraded my version of WP I have the ‘blank page on edit’ issue as described here. Is the fix still this same plugin please?
    best
    Dan
    EDIT: I’ve since rolled the site back to 5.5.1 but the issue persists. Which is a bit annoying!

    • This reply was modified 3 years, 9 months ago by danno99uk.
    February 17, 2021 at 5:23 pm #1281823
    Victoria

    Hi danno99uk,

    Yes, please have a look here:
    https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 17, 2021 at 6:47 pm #1281856
    danno99uk

    Thanks – but I’ve installed the plugin, set it to the legacy version. But still nothing appears when trying to edit content. Any ideas? (Pretty sure it’s not the cache as that was my first thought…)
    thanks, Dan

    February 18, 2021 at 8:32 pm #1282073
    Victoria

    Hi danno99uk,

    Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

    Best regards,
    Victoria

    February 20, 2021 at 3:03 pm #1282479
    danno99uk

    Thanks victoria doing that now

    • This reply was modified 3 years, 9 months ago by danno99uk.
    February 21, 2021 at 8:44 pm #1282656
    Victoria

    Hi danno99uk,

    You’re running version 3.8 and the latest version of the theme is 4.7.6.4. That version is not built to work with WordPress5+. Please update the theme.

    Best regards,
    Victoria

    February 24, 2021 at 6:37 pm #1283486
    danno99uk

    Hi Victora – thanks. Having a bit of a nightmare with this now.
    I’m using a child theme, so I’ve updated the parent Enfold theme manually via FTP, but now getting the Critical-error-of-doom message on the domain (as detailed: https://wordpress.org/support/topic/critical-error-on-your-website/)

    Changing the name of my plugin folder made no difference. I’ve enabled debug mode which has captured the output below. It’s not really what I expected to see TBH but it means I’m not quite sure where to go from here.

    Any ideas?
    Thanks, Dan

    **debug.log file

    [24-Feb-2021 16:13:47 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:13:48 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:16:26 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:16:27 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:18:00 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:19:16 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:20:05 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:30:41 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:30:41 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:30:48 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:30:48 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:31:30 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [24-Feb-2021 16:31:30 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /var/www/web/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

    February 25, 2021 at 4:30 pm #1283704
    danno99uk

    UPDATE: restored the site from backup, but still unable to get into the Avia editor :-/ (that shows the critical error, but at least only visible to admins).

    February 26, 2021 at 12:14 pm #1283825
    Rikard

    Hi danno99uk,

    Please try to upload the new version of the theme to a separate folder via FTP, you can call it enfold_new for example. After you have upload it, then change the name of the old folder to enfold_old, and the new one to only enfold. If everything should work out, then you can delete the old folder. If not, then you can rename the folders again. https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    If you should need help with updating, then please open a new thread and include WordPress admin and FTP login details in private.

    Best regards,
    Rikard

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