Viewing 11 posts - 1 through 11 (of 11 total)
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  • October 4, 2018 at 12:53 pm #1017866
    Tina Reed
    Guest

    Hi Guys

    The new update to the Enfold theme has disabled my options to edit a page. I can go to text option or visual or use the advanced layout builder.

    Tina

    October 4, 2018 at 1:22 pm #1017877
    Yigit

    Hi Tina,

    Please try de-activating all active plugins and check if that helps. If it does not, please register to our support forum – https://kriesi.at/support/register/ or login if already registered and share FTP logins here privately as well.

    Best regards,
    Yigit

    October 5, 2018 at 10:03 pm #1018356
    tinareed

    Hi Yigit

    Yes I have deactivated all plugins. See below FTP details.

    Tina

    October 5, 2018 at 10:37 pm #1018358
    tinareed

    Hi Yigit

    Also I can’t add widgets or extra page navs to the footer area. If you go into menus some of the navs are in red and say that there is a problem. Can you check why this is happening.

    Regards

    Tina

    October 6, 2018 at 7:27 am #1018441
    Rikard

    Hi Tina,

    Thanks for the update, I see a lot of error messages on the backend of your installation. Are we allowed to disable plugins for testing purposes? Also, did you try to activate the parent theme to see if the problem goes away then?

    Best regards,
    Rikard

    October 6, 2018 at 6:41 pm #1018546
    tinareed

    Hi Rikard

    Yes I have done all that and yes you can go in and disable the plugins.

    Tina

    October 7, 2018 at 6:35 am #1018610
    Rikard

    Hi Tina,

    Thanks for that, I deactivated your Calendarize it! for WordPress plugin and after that the layout builder started working again. I see some error messages on the front end though, was that introduced or did they appear before as well?

    Best regards,
    Rikard

    October 8, 2018 at 11:41 am #1018933
    tinareed

    They appeared before as well.

    Tina

    October 8, 2018 at 11:43 am #1018936
    tinareed

    I just had a look and the error on the front page wasn’t there before.

    October 8, 2018 at 11:46 am #1018942
    tinareed

    It seems that what has happened with your fix has cause a corruption with woocoomerce

    October 9, 2018 at 5:09 am #1019312
    Rikard

    Hi,

    Thanks for the update, but the only thing I did was deactivate a plugin. I wouldn’t really call that a fix. What happens if you activate it again?

    Best regards,
    Rikard

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