Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1162621

    Hello, I have these problems with the blog page:
    1. first of all, it is not displayed on the site. I made thousands of tests but I couldn’t understand and at last I gave up. I can see it in preview but not on the published site. Please help me!
    2. the icon Search the blog is not displayed (the red one)
    3. I would like to enlarge the area up and down of the main menu and
    4. I would like to delete the space above the writing “Blog di photo—-”
    Hope to have the opportunity to solve these problems.
    Many thanks!

    #1163209

    Hey tbsimpianti,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1163211

    Hello Victoria, many thanks for your reply. Maybe I managed to fix the red search icon. But still the problem remains about the homepage which doesn’t show up, Still problems also with php updates.
    Thanks again

    #1163478

    Hi,

    The password is not working could you please re-check this?

    Best regards,
    Basilis

    #1163743

    Sorry about that, I write down better. Thank you

    #1163796

    Hi tbsimpianti,

    You’re running Enfold 4.2 with WordPress 5.3. This version of the theme was not built to work with this version of WordPress. You need to update the theme to the latest.

    Best regards,
    Victoria

    #1163841

    Done! At least I succeeded with doing the last version update! But still same problems with the home page. I can see it in the preview but online it is empty. Thank you Victoria for your help again!

    #1163892

    Hi tbsimpianti,

    You have the header.php file in your child theme, did you update it with a fresh copy?

    Best regards,
    Victoria

    #1163996

    Hi Victoria, yes, I updated the header.php file.

    #1164121

    The home page is still not available.

    #1164505

    Hi tbsimpianti,

    I cannot see any errors anywhere but the front page does not look right.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Also, please try to rename the old enfold folder via FTP and make a new one and upload the fresh version on the theme.
    Best regards,
    Victoria

    #1164857

    Dear Victoria,
    I created and uploaded a new folder in ftp, I disabled all plugins, but, although they were all off ,the page continues to be empty.
    Please, an help because I can’t understand what it is going on.

    #1164934

    Hi tbsimpianti,

    Can you please make a copy of the page and assign it in the theme options to be the front page?

    Best regards,
    Victoria

Viewing 13 posts - 1 through 13 (of 13 total)
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