Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • September 21, 2020 at 9:36 am #1247291
    Chris_85

    Hello,

    i use the accordeon slider.
    I have chosen the settings so that all images of the slider should open in a lightbox. Unfortunately that doesn’t work and when you click on the image the page is reloaded. Can you please see why?

    September 21, 2020 at 6:27 pm #1247429
    Victoria

    Hey Chris_85,

    You’re using a plugin for sliders, right? You might want to write to the plugin developers about the issue.

    Best regards,
    Victoria

    September 23, 2020 at 10:40 am #1247809
    Chris_85

    Hi,

    no, of course I mean the accordeon slider from the avia layout builder. Please take a close look to the website than you can see that i use the avia accordeon in the last third of the page. Thanks

    • This reply was modified 4 years, 2 months ago by Chris_85.
    September 23, 2020 at 6:51 pm #1247952
    Victoria

    Hi Chris_85,

    Oh, I see, thank you. Well, there are no errors in JavaScript but obviously, something does not work as it should.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    September 24, 2020 at 2:43 pm #1248166
    Chris_85

    Hi,

    I deactivated all plugins as a test. Unfortunately the error does not go away. I ask you to investigate the matter as soon as possible.

    Chris

    • This reply was modified 4 years, 1 month ago by Chris_85.
    September 26, 2020 at 1:47 pm #1248658
    Victoria

    Hi Chris_85,

    Please update php to php7.4 and see if the issue gets resolved.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 28, 2020 at 5:49 pm #1249098
    Chris_85

    Hi Victoria,

    I cannot update this server to PHP 7.4. Presumably that’s not the problem either. Can’t someone even look at the code?

    Best Regards

    September 28, 2020 at 7:44 pm #1249149
    Victoria

    Hi Chris_85,

    Well, the minimum php requirement for WordPress is php7.2, and the code with lower versions might function not as expected.

    Newer versions of WordPress and plugins will not work properly with php5.6.
    Best regards,
    Victoria

    September 29, 2020 at 8:24 am #1249283
    Chris_85

    Hi,

    ok, i have done a lot of work to change the php version. Now php 7.3.10 is running and the error is still there. I now expect someone to take a closer look at the problem, is this possilbe?

    Best regards

    September 30, 2020 at 2:36 pm #1249655
    Victoria

    Hi Chris_85,

    Please check the page now. Images open in the lightbox on my end. I went to every image and resaved the settings.

    Best regards,
    Victoria

    October 1, 2020 at 9:42 am #1249830
    Chris_85

    Hi Victoria,

    thanks for the help!!

    Best regards

    Chris

    October 3, 2020 at 4:52 am #1250237
    Rikard

    Hi Chris,

    Great, I’m glad that Victoria could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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