Viewing 4 posts - 1 through 4 (of 4 total)
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  • #409944

    hello,

    when i open my site in the browser, it works fine (www.dingadu.de), but sometimes, when i want to visit it by an external link, for example in an email, i get the following error:

    Warning: session_start(): open(/tmp/sess_3a186870ad84baec04306296231da1da, O_RDWR) failed: Permission denied (13) in /homepages/45/d42330360/htdocs/dingadu/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33

    i have no clue what to do about it.

    best regards
    philipp

    #410097
    #414940

    Hi Elliott,

    unfortunately that didn’t help, I still get the same error.

    Regards
    Philipp

    #415488

    Hey!

    The error seems to be some kind of permissions problem. Perhaps you do not have correct permissions on your /tmp/ directory where the sessions are being saved. Try contacting your hosting provider and let them know about this to see if you can increase the permissions there.

    Regards,
    Elliott

    • This reply was modified 9 years, 9 months ago by Elliott.
Viewing 4 posts - 1 through 4 (of 4 total)
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