Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 14, 2015 at 10:08 pm #428498
    dtorrents

    Hello,

    Today I wanted to upload new images to my media library but always got the same alert message: “An error occurred in the upload. Please try again later.”
    I checked the folder uploads via FTP and I realized that the images are there but I don’t see them via the Media Library.

    Please, could you help me finding the solution?
    (I am using Enfold version 3.1.1)

    Thank you,
    D!!

    April 14, 2015 at 11:31 pm #428523
    dtorrents

    I found out the solution just disconnecting the plugins, but it seems a very strange way of solving the problem…

    D!!

    April 14, 2015 at 11:52 pm #428527
    Yigit

    Hey!

    You can enable them one by one to find the culprit. Make sure that your theme, WordPress and plugins are all up to date.

    Regards,
    Yigit

    April 15, 2015 at 2:27 pm #428926
    dtorrents

    Thank you for your answer. I am using version 3.1.1 of the theme, this is the last one, isn’t it?
    It seems that problem is caused by the WPML… Is strange I have to connect and disconnect it to use the Media library (I am also using the last version of this plugin)

    Regards,
    D!!

    April 15, 2015 at 2:56 pm #428956
    Yigit

    Hey!

    No, the latest version of the theme is currently 3.1.3. Please update Enfold to the latest version – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    Also, please make sure that WPML is also updated

    Regards,
    Yigit

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.