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  • #1102822

    Hi,

    I’ve looked through the various threads on here, but am reluctant to try some of the solutions suggested as they look like they may be out of date.

    Our PHP is fairly to date (> version 7.0).

    Currently on v. 4.4.1 and am trying to update to 4.5.7. I get the following response/error message:

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Enfold (1/1)

    Downloading update from …
    An error occurred while updating Enfold: Download failed. A valid URL was not provided.
    Disabling Maintenance mode…

    Some of your translations need updating. Sit tight for a few more seconds while we update them as well.

    Updating translations for WooCommerce (fr_FR)…

    Translation updated successfully.

    Updating translations for WooCommerce (ru_RU)…

    Translation updated successfully.

    Updating translations for WooCommerce (zh_CN)…

    Translation updated successfully.

    Updating translations for WooCommerce (zh_TW)…

    Translation updated successfully.

    All updates have been completed.

    Not sure where to start when it comes to troubleshooting this. I’m a relative novice when it comes to WP and Themes (though no stranger to tech).

    Many thanks in advance

    #1103242

    Hey rossmk,

    This issue has been reported. Our devs will work on it as soon as they can. Please update via FTP now or wait till the issue gets fixed.

    Thank you for your patience.

    Best regards,
    Victoria

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