Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1210271
    Julia Sälzer
    Guest

    Hi There, i wanted to open a topic in the support forum – i´ve insert the purchase key but didn´t get an email with a password ( (Email address hidden if logged out) ).

    I´ve problems with my website – i´ve updated the latest Version from the theme, but the whole theme get fatal errors :-( I fixed some of them ( fatal error cause the folder from the events_countdown and upcoming moved) but the theme is either broken.

    So i need help to solve the problem asap. Can you please help me?

    Purchase code is: 2b5d4c4c-4500-4d64-abce-c6a5c450d2db

    I changes the php Version also to 7.0.

    Greetiings,

    Julia

    #1210293

    Hey Julia,

    Thanks for contacting us!

    We have reset your forum password. Please see private content field below.

    I fixed an error in functions.php file related to removing debug info and deleted “old enfold” folder and that seemed to help. Please review your website :)

    Cheers!
    Yigit

    #1210322
    Julia Sälzer
    Guest

    Hi Yigit, thanks for fixing the error.
    I´ve fixed the stlye problem – the “file” ordner path from the LayerSlider changed also, so no pictures where showed on my side. I fixed this via ftp and the images are back again.

    Thanks for resetting my passwort, i´ll saved this :-) And Thanks for the fats help!
    Greets
    Julia

    #1210323

    Hi Julia,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
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