Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 8, 2023 at 3:08 pm #1415823
    ambu112

    Hi there,
    Sinds a while i have a problem in my website.
    I can’t find the reason. I tried turn off al plugins, update new Theme. Nothing wil help.
    I get the text above my site Computerdokter Heerhugowaard

    The text is
    use strict’;var avia_is_mobile=!1;if(/Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent)&&’ontouchstart’in document.documentElement){avia_is_mobile=!0;document.documentElement.className+=’ avia_mobile ‘} else{document.documentElement.className+=’ avia_desktop ‘};document.documentElement.className+=’ js_active ‘;(function(){var e=[‘-webkit-‘,’-moz-‘,’-ms-‘,”],n=”,o=!1,a=!1;for(var t in e){if(e[t]+’transform’in document.documentElement.style){o=!0;n=e[t]+’transform’};if(e[t]+’perspective’in document.documentElement.style){a=!0}};if(o){document.documentElement.className+=’ avia_transform ‘};if(a){document.documentElement.className+=’ avia_transform3d ‘};if(typeof document.getElementsByClassName==’function’&&typeof document.documentElement.getBoundingClientRect==’function’&&avia_is_mobile==!1){if(n&&window.innerHeight>0){setTimeout(function(){var e=0,o={},a=0,t=document.getElementsByClassName(‘av-parallax’),i=window.pageYOffset||document.documentElement.scrollTop;for(e=0;e<=”” script=”” style=”box-sizing: border-box;”>
    Is there anyone who can help me out.
    Screenshot

    Grtz Pascal

    • This topic was modified 1 year, 3 months ago by ambu112.
    August 8, 2023 at 3:28 pm #1415826
    Yigit

    Hey Pascal,

    Please create temporary admin logins and share them with us in the private content field so we can look into it.

    Best regards,
    Yigit

    August 8, 2023 at 3:40 pm #1415829
    ambu112

    I have made a account for you, Already many thnx!

    • This reply was modified 1 year, 3 months ago by ambu112.
    August 8, 2023 at 5:23 pm #1415838
    Yigit

    Hi,

    I suspect one of the modified files on your child theme could be causing this issue. However, the Theme Editor is disabled in the WordPress admin panel > Appearance so I couldn’t check.

    Please temporarily switch to Enfold parent theme, clear the caches, and check if that resolves the issue.

    If it doesn’t, please share FTP logins with us in the private content field as well.

    Best regards,
    Yigit

    August 8, 2023 at 5:34 pm #1415839
    ambu112

    Hi Yigit,
    I doesn’t work …
    I updated the files for U

    August 9, 2023 at 3:20 am #1415880
    Ismael

    Hi,

    Thank you for the update.

    We were able to access the server via FTP, but we couldn’t find the directory that you mentioned earlier. Nevertheless, we identified the problem with the native file compression settings, which were conflicting with the Autoptimize plugin. To fix the issue, we disabled the default compression settings.

    Best regards,
    Ismael

    August 9, 2023 at 5:44 am #1415889
    ambu112

    I see the result. Many thnx for your help!

    August 9, 2023 at 9:03 am #1415894
    Rikard

    Hi,

    Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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