Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 13, 2018 at 12:29 am #896745
    boucherco

    I activate the top bar, activated the secondary menu. I then went to menus and set a menu as secondary menu.

    However, it is not showing up. Everything else works (social, phone)

    I am currently using the phone area to place in a makeshift menu

    Home2

    Thanks

    January 14, 2018 at 7:42 pm #897152
    Nikko

    Hey boucherco,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    January 17, 2018 at 7:20 pm #898636
    boucherco

    Thank you Login provided

    January 22, 2018 at 5:11 am #900582
    Ismael

    Hi,

    Thank you for info.

    We toggled the options but we’re still not sure what’s causing the issue yet. Did you modify any of the theme files?

    Best regards,
    Ismael

    January 22, 2018 at 5:48 pm #900909
    boucherco

    Yes there was a file – I I thought I just duplicated it for an override, however I must have changed something. I replaced the file and it is working again..

    Thank you and sorry for the trouble.

    January 22, 2018 at 5:55 pm #900913
    Jordan Shannon

    Hi,
    I’m glad you were able to find the problem and solution. It is no trouble at all for us to help you, so if you need anything else please be sure to let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
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