-
Posts
-
Hi,
as I found in another topic you know about the weird problem with Layer Slider WP.
But there are a couple of other massive things after having updated to version 3.4.71) Layer slider WP recommends to update
but therefor I need the purchase code – which I do not have, as Layer slider WP was part of the theme
The problem ist that I cant see the posted items and the transition has changed to default.
I copied my layer slider imported a new image in slider #3 and after having safed it, there was just slider #1 left. All others are gone. I guess it doesn’t help to build a new layer slider to edit the image in slide #3, because I’m not able to safe the slides.2) Using Safari and Google Crome
the content area is empty – so I can not edit anything
but with Firefox and IE the content is visibleAre you working on that?
Best
TinaHi Bettina,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Regards,
RikardHey!
you are using a caching Plugin, so go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times.
Best regards,
AndyHi Andy,
Thanks, now problem No 3 is solved!
But there is still the problem No 1 with my Layer Slider WP. I guess I would have to update to solve it, but I cant’t because I don’t have the purchase code.
Best regards
TinaHi!
This thread will fix the issue with the layer slider: https://kriesi.at/support/topic/layerslider-not-working-5/#post-583136
The next update will include the necessary fix for the layer slider so you don’t have to do this modification again.
Best regards,
IsmaelHi Ismael,
I followed the instruction, deleted the blank, controlled it if its really gone, refreshed my site a couple of times, but it still doesn’t work.
The Enfold sample sliders also has the problem, that nothing is shown. After importing the sample sliders again, the problem was solved, but only for the 2 new ones.
My own slider is still empty.But the worst is – now my layer slider is gone in the front-end!
Thank goodness I had a copy – and this one shows – strange!Best
TinaHey!
What is the theme version before updating to 3.4.7?
The “Home” slider is blank when I checked it but the slider demos are working properly. I’m afraid that you will have to re-create the slider from scratch. I also noticed an error in the console but it goes away when all plugins are deactivated.
NOTE: Please keep the plugins updated.
Regards,
IsmaelHi
I updated just 1 version – the Home Layout Slider was still there, but I did not see any pics an the configurations were default and not the ones I made. Also your sample layer slider did not show any pics. So I imported the samples again
– everything was o.k. with the new 2 sliders than
– but: my >Home Slider< showed a broken link in front-end and was still empty in back-end
– so I linked my >Home Slider Copy< which showed in front-end than
strange, ha?I know I would have to keep my plugins updated, but the ones which are not updated are the ones which are not activated (should be so)
But thanks for your great (!!!!) support an the great theme!
Best
TinaHi!
not sure what you mean and what’s the issue about now. But as Ismael said you might need to rebuild your slider. So hopefully it will work. If not there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Send us some screenshots and a precise link to get a clear idea what’s the issue about (imgur.com or dropbox).
Best regards,
Andy
- You must be logged in to reply to this topic.