Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 3, 2021 at 1:51 pm #1314169
    dh_sichtgut

    Hello,
    i updated a few small pages yesterday to version 4.8.6. and I have found 2 elements that do not work properly
    1. Accordion:
    – the settings for colors do not work and are not applied. I had to solve it by CSS for now.

    2. Separator lines (hr custom) in the text:
    – here the inserted spacing (padding) is ignored.
    I hope you can fix the errors quickly, so that I can update the other pages.

    The two errors I have also noticed on other pages that I have updated.

    Kind regards,
    Daniela

    August 3, 2021 at 9:22 pm #1314222
    D579L

    This has happened to my site as well. None of the styling is showing up. It has defaulted to the default colors of the website.

    I attempted to make some changes in each section but it again overroad my changes and returned to the default colors of the website.

    August 5, 2021 at 5:21 am #1314566
    Rikard

    Hi Daniela,

    The login details you posted are not working, please check and verify. Both of the problems you are pointing out should be fixed in the version you are running though, so if you could create a test page for us to check out, without your CSS fixes, then that would be appreciated.

    Best regards,
    Rikard

    August 5, 2021 at 5:22 am #1314567
    Rikard

    Hi D579L,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    August 5, 2021 at 11:12 am #1314615
    dh_sichtgut

    Hello Rikard,
    i have duplicated the page with the errors described. You can find it under https://geleeroyale.vision/demo/
    I used the CSS code with a page id. So it only works for the workshop page.
    Below you find the new login data and the password for the demo page.

    Thanks in advance for the support.

    Best regard,
    Daniela

    • This reply was modified 3 years, 3 months ago by dh_sichtgut. Reason: Forgot password
    August 7, 2021 at 4:50 am #1314944
    Rikard

    Hi Daniela,

    Thanks for that. I tried editing the first white space element on the page, and the changes are reflecting on the front end:

    #top .hr.hr-invisible.av-kgpa4d-cb8a2edf4eef8ed859c65a782a26187b {
    height: 200px;
}

    I did the same thing with the first Accordion on the page, and it’s working as it should as well. If you can’t see the changes being applied on your end, then please try loading the site in a different browser, or an incognito/private browser window.

    Best regards,
    Rikard

    August 7, 2021 at 9:40 am #1315007
    dh_sichtgut

    Hello,

    unfortunately the settings do not work. I have tried it on several browsers. The Accordion should look like on the workshop page (solved with CSS).
    And the spacing of the lines at the top and bottom are not accepted.
    I have the same problem on other pages. As soon as I put in the new update (4.8.6) the spacing on top and bottom are not the same as before. Maybe it is related to the minus padding.
    Anyway, I can’t apply the update like this, because otherwise I have to check the layout on all pages.

    It would be nice if there is a central solution here.
    I’ve attached screenshots so you can better understand what I mean.

    Kind regards, Daniela

    P.S. The problem with the seperator spacing is present both with the seperator inserted in the text and with the seperator element.

    August 9, 2021 at 5:25 am #1315203
    Rikard

    Hi Daniela,

    I can’t reproduce the problem you are having on a test installation, but I do see that it’s not working on your site. Please include FTP login details in private as well, so that we can have a closer look.

    Best regards,
    Rikard

    August 9, 2021 at 12:48 pm #1315837
    dh_sichtgut

    Hi Rikard,
    i can give you a FTP login, but the site is live. It´s not a test site. Should i better create the site on a test environment?

    And again for the info: the problem with the Accordion and the separator space is to be seen after the Upadte also on other sides, which I maintain. So it is not page specific.

    August 10, 2021 at 1:07 pm #1316057
    Rikard

    Hi Daniela,

    Thanks for the update. If you can provide us with a test installation, then that would be preferable. Also please make sure that you update the theme to the latest version (4.8.6.1).

    Best regards,
    Rikard

    August 12, 2021 at 12:46 pm #1316425
    dh_sichtgut

    Hi Rikard,

    after the update to 4.8.6.1 all bugs are fixed and everything works as it should. Now I can finally update the other websites. ;-)

    You can close the thread here.Thanks for the support!

    Best regards,
    Daniela

    August 14, 2021 at 5:51 am #1316700
    Rikard

    Hi Daniela,

    Great, I’m glad to hear that everything is working as it should, and sorry again for the problems. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Problems after Update 4.8.6 | Accordion & Seperator Padding’ is closed to new replies.