Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 11, 2017 at 11:22 pm #806669
    Erwin

    Hello,

    I’m having troubles after I’ve moved my website to another host. Perhaps there are more problems, but what I experience is that the read-more-tag and linking within a hotspot don’t work anymore. My old hotspots can’t be edit also.

    I’m using PHP 7.1.5 with WP 4.8 and Enfold 4.0.7.

    Is this still a matter of the PHP version? Or can you point me in another direction?

    I’ve included a url in the private section.

    Regards,

    Erwin

    • This topic was modified 7 years, 6 months ago by Erwin.
    June 14, 2017 at 1:55 pm #807972
    Victoria

    Hey Erwin,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 18, 2017 at 10:58 pm #809612
    Erwin

    Hi Victoria,

    Sorry for the delay, I added the credentials in the private section. Please be aware of the fact that this is a live site!

    Regards,

    Erwin

    June 20, 2017 at 2:41 pm #810380
    Victoria

    Hi Erwin,

    I was able to edit the hotspot and the link is working on the page in private.

    Could you please clear the cache and try again. And if you have a page where it’s not working, please give us a link.

    Best regards,
    Victoria

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