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AuthorPosts
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January 3, 2018 at 7:56 pm #892910
Hola, en mi página web http://s401432764.mialojamiento.es/ tengo un problema y es que las secciones de color sólo se ven en ordenador o mac mientras que ni en móvil ni en ipad aparecen. No sé cual puede ser el motivo.
Hi, in mi site http://s401432764.mialojamiento.es/ the images in the color section page of the homepage has not appear in mobiles or ipad. I don’t know what can be the problem.
Thanks
January 4, 2018 at 12:19 am #892987Hey ricardgb,
Can you try it with the parallax setting (basically the same thing as fixed)? It could be a issue of forcing the device to change its rendering.
Best regards,
Jordan ShannonJanuary 4, 2018 at 12:52 am #893006Hi Jordan, the problem is that I have 3 color sections with the same settings and one is showing in mobile and ipad and not the other two.
Thanks
January 4, 2018 at 12:39 pm #893207Hi,
I checked your site on mobile but I couldn’t see anything missing, I might be looking for the wrong thing though. Could you post a screenshot of the elements which are missing on mobile and in what browser we can reproduce the error please?
Best regards,
RikardJanuary 10, 2018 at 9:00 pm #895815Hi Jordan, sorry for dealy, the email was in Spam. The number 1 (under TITLE: PROJECT MANAGEMENT) you can see either in PC, Mobile an ipad, but the number 2 (UNDER TITLE: ASESORAMIENTO EN INVERSIONES INMOBILIARIAS) and 3 (UNDER TITLE: OTROS SERVICIOS) have the same settings and it doesn’t shows in iPad/tablet and mobile.
I don’t know how can I attach some pictures.
Thanks
January 11, 2018 at 12:41 am #895888January 11, 2018 at 10:34 am #896079This reply has been marked as private.January 13, 2018 at 1:11 pm #896884This reply has been marked as private.January 15, 2018 at 5:45 pm #897646Hi,
Sorry for the late reply!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:#after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6 { border: none; }
Best regards,
YigitJanuary 15, 2018 at 7:35 pm #897684This reply has been marked as private.January 17, 2018 at 11:22 am #898388Hi ricardgb,
Here are some threads to consider:
https://kriesi.at/support/topic/background-image-in-color-section-not-working-in-iphone-and-ipad/
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 18, 2018 at 7:13 pm #899254Hi Victoria I can’t solve the problem using any code. Sorry. Could you help me?
Thanks
January 19, 2018 at 1:35 am #899408Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitJanuary 19, 2018 at 10:06 am #899566This reply has been marked as private.January 24, 2018 at 2:15 am #901791Hi,
Please edit the color sections’ background options. Set the Background Attachment settings to “scroll” temporarily. Let us know if you can see the background then.
Related thread: https://kriesi.at/support/topic/playing-with-new-demos/
Best regards,
IsmaelJanuary 24, 2018 at 10:05 am #902011Hi, if i use the setting ‘scroll’ it’s working but this is not what I expect. What I want is the ‘fixed’ background, and with that setting is not working in iPad and devices.
I gave you credentials to access to the back-end but you have not used it after 6 days. Please, could you check it and solve what is happening?
Thanks
January 25, 2018 at 5:52 am #902559Hi,
Unfortunately, fixed background are not compatible with iOS devices. Please add the modification from the following thread.
// https://kriesi.at/support/topic/playing-with-new-demos/
Best regards,
Ismael -
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