Viewing 17 posts - 1 through 17 (of 17 total)
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  • #892910

    Hola, en mi página web http://s401432764.mialojamiento.es/ tengo un problema y es que las secciones de color sólo se ven en ordenador o mac mientras que ni en móvil ni en ipad aparecen. No sé cual puede ser el motivo.

    Hi, in mi site http://s401432764.mialojamiento.es/ the images in the color section page of the homepage has not appear in mobiles or ipad. I don’t know what can be the problem.

    Thanks

    #892987

    Hey ricardgb,

    Can you try it with the parallax setting (basically the same thing as fixed)? It could be a issue of forcing the device to change its rendering.

    Best regards,
    Jordan Shannon

    #893006

    Hi Jordan, the problem is that I have 3 color sections with the same settings and one is showing in mobile and ipad and not the other two.

    Thanks

    #893207

    Hi,

    I checked your site on mobile but I couldn’t see anything missing, I might be looking for the wrong thing though. Could you post a screenshot of the elements which are missing on mobile and in what browser we can reproduce the error please?

    Best regards,
    Rikard

    #895815

    Hi Jordan, sorry for dealy, the email was in Spam. The number 1 (under TITLE: PROJECT MANAGEMENT) you can see either in PC, Mobile an ipad, but the number 2 (UNDER TITLE: ASESORAMIENTO EN INVERSIONES INMOBILIARIAS) and 3 (UNDER TITLE: OTROS SERVICIOS) have the same settings and it doesn’t shows in iPad/tablet and mobile.

    I don’t know how can I attach some pictures.

    Thanks

    #895888

    Hi,

    Please use the following for screenshots:

    https://snag.gy

    Best regards,
    Jordan Shannon

    #896079
    This reply has been marked as private.
    #896884
    This reply has been marked as private.
    #897646

    Hi,

    Sorry for the late reply!
    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    #after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6 {
        border: none;
    }
    

    Best regards,
    Yigit

    #897684
    This reply has been marked as private.
    #898388
    #899254

    Hi Victoria I can’t solve the problem using any code. Sorry. Could you help me?

    Thanks

    #899408

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    #899566
    This reply has been marked as private.
    #901791

    Hi,

    Please edit the color sections’ background options. Set the Background Attachment settings to “scroll” temporarily. Let us know if you can see the background then.

    Related thread: https://kriesi.at/support/topic/playing-with-new-demos/

    Best regards,
    Ismael

    #902011

    Hi, if i use the setting ‘scroll’ it’s working but this is not what I expect. What I want is the ‘fixed’ background, and with that setting is not working in iPad and devices.

    I gave you credentials to access to the back-end but you have not used it after 6 days. Please, could you check it and solve what is happening?

    Thanks

    #902559

    Hi,

    Unfortunately, fixed background are not compatible with iOS devices. Please add the modification from the following thread.

    // https://kriesi.at/support/topic/playing-with-new-demos/

    Best regards,
    Ismael

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