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Posts
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Hey dmgdr,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
YigitHi,
Sorry for the late reply!
You are currently using an older version of the theme. Can you please firstly update Enfold to the latest version 3.7.1 – kriesi.at/documentation/enfold/updating-your-theme-files/?Best regards,
YigitNO, this hasn´t solved my problem it´s making the same mistake
Please check
http://nssm.fr/shop/radeaux-plaisance/cotier/
and the same in englsih.PLEASE IT´S BEN A LONG TIME WAITING FOR THIS SOLUTION!!!
Now maps are not functioning!!!
http://nssm.fr/nos-radeaux-plaisance/#revendeurs
PLEASE I NEED TO SOLVE THIS RIGHT NOW!!!!!!
Hey!
Regarding Google Maps issue, please refer to this post – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Regarding WPML issue, i added custom CSS code to bottom of Style.css file of your child theme. Please review your website now
Regards,
YigitPlease see the difference between both languages!!!!! sitll not working, fonts are different, at the bottom problems too… this is not the way to solve this!
There are a lots of problems in the english language, spaces, arrows, fonts changed! it has to look exactly the same as the french!!
Hi,
Aside from the headings, I don’t see any difference between the page. And the french version is different because it is modified in the advanced styling panel. Please do the same advanced styling modification in the english version.
Best regards,
IsmaelHi
I´m still having the sames issues and it´s not solve. I contact again the WPML support an they answer this:Dear luciana,
Itamar from WPML support has added the following message to your support thread:
Problem enfold and translations products
Hello.Thank you for sharing with me the access details.
I’ve made a snapshot of your site and checked it on my localhost.
Indeed I could see that the ‘cotier’ product had two instances in French and in English.
What I did was to trash one instance of ‘cotier’ from French and the two instances from English.
Then I created a translation to English from the ‘cotier’ in French again.
And now the cotier-2 issue was gone, and I have only one ‘cotier’ product in French and one in English.
Can you, please try to do the same in your installation?
Please see attached screenshots trash-duplicate.jpg and trash-english.jpgAs for the space that is created on the product’s page, I must say that I think it is not a WPML issue.
Please see attached screenshot space.jpg
Two things indicate this to me.
1. You get it also here in the original language (French) of the following product:
/product/o-r-i-l/
2. On my localhost, I deactivated WPML and the issue still occurs.
I believe that this is something that you need to discuss with the theme author and is beyond the scope of this forum.Please let me know if you need any more help with this issue.
Thanks,
Itamar.
***************************************
PLEASE! Could you help me to solve this?Hi,
Could you please provide a screenshot of the “spacing” issue because we just don’t see it on our end? And the previous pages do not exist anymore.
// http://nssm.fr/en/shop/radeaux-plaisance-en/cotier/
// http://nssm.fr/shop/radeaux-plaisance/cotier/Best regards,
IsmaelI can attach screenshots!
How do I do to attached them??This are the correct links
Ok
http://nssm.fr/product/cotier/
not ok
http://nssm.fr/en/product/cotier/Hi,
Alright. I can see the following issues.
Header is a bit larger compare to the original layout
1.) Please check the Enfold(English) > Theme Options > Header > Header Layout > Header Size option. Make sure that it is the same as the default language.
Menus are not visible.
2.) Did you sync the menu items? Please check this link. https://wpml.org/documentation/getting-started-guide/translating-menus/
Unwanted arrows from unwanted sections.
3.) I’m sorry but the advance layout builder is incompatible with the WooCommerce Multilingual plugin because it forces the original template for the products instead of the builder template. This plugin will only work for products if you use the default editor.
Best regards,
IsmaelOK, but 3) is really a problem! if you buy a theme and the description says that include woocomerce this issue must be solved by you. Now I have the problem that this part is not compatible!! You should find me a solution for this, I´m sorry but this kind of answer if I trust you to buy the theme you must go for a soluiton, not only for me, aslo for the rest of the people trusting you in buying the theme.
Wait for your fast solution to this
ThanksHi,
3.) Yes, the theme is fully compatible with the base Woocommerce plugin but, unfortunately, we can’t assure its compatibility for thousands of add-ons that are available in the market. We also added a note at the very top of the product’s advance layout builder.
Please note that the Advanced Layout Builder for products will not work with all WooCommerce Extensions
Please use the default editor if you want to use the plugin. Or contact the plugin author. We are very sorry for the inconvenience.
Best regards,
IsmaelI have another problem, I need to upload the Travel Demo and I cannot find it. There are few demos from Enfold-theme-options. Dont see the travel demo.
Hi,
You are still running 3.7.1, please update to the latest version of the theme (3.8): http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
Rikard
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