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Dear Kriesi Team,
I have an strange problem with your Animated Number Elements in my present development. The logos I utilized look like japanese ideograms.
I have done some test from a laptop LENOVO Yoga PRO new and the Animated Number Elements looks bad, like as with japanese ideograms. But only as you navigate the website from Firefox and Google Chrome. It looks perfect from the same LENOVO laptop with Internet Explorer. In all cases I always have installed the latest versions of the browsers.
However, I have tested it with Firefox, Google Chrome and Internet Explorer from a DELL desktop and you can see perfectly well the little logos.
Plus, I can see everything well when I utilize an IPad Tablet with the two browsers, Safari and Google Chrome Apple iOS versions. Besides, and I can see everything well with the smartphones, Apple and Nokia, with Safari and Internet Explorer browsers.
To summarize and make it clear the problem, it happens only when you access the website from a laptop and only with the browsers Google Chrome and Firefox, never with IE.
My client is the one who has found the problem, and he uses always a laptop.
Same problem with the logos in the small bar above Main Menu.
How can I send you an snapshot image?
Can you help me?. Many thanks and regards, AdolfoJust to tell you an idea I have had,…
– My Dell with Windows Vista 7 and Firefox, Google Chrome and Internet Explorer = No problems, everything works well. No Japanese ideograms.
– My Lenovo Laptop and the Client Laptop, both with Windows 8.1, Firefox and Google Chrome = Problems presented. The Animated Number Elements logos look like Japanese ideograms. But not if you access the website with a Laptop, Windows 8.1 and Internet Explorer.
Do you think that Windows 8,1, Firefox and Google Chrome and the problem with the Japanese ideograms have something to do? Why everything works well if you access the WebSite with IE?. Might it have a possible relationship?
Tonight we have a very cold night in Madrid. Regards, AdolfoHey!
Can you have your client take a screenshot of what he is seeing? I tried viewing your site but the password is not working.
Cheers!
ElliottHi!
Hmm, well it looks fine on my end. Is the problem only happening for your client and not yourself? Try having him reinstall his web browsers and/or view on a different computer.
You can upload a screenshot with imgur.com and then click on the “img” button when writing a reply to display the screenshot.
Best regards,
ElliottHi,
The problem appear to me all the times (in Madrid) and also to my client (in Granada). Only with Windows 8.1 and Google Chrome and Mozilla Firefox. Not with IE.
The problem does not appear with Windows Vista 7 and Google Chrome and Mozilla Firefox and IE. As you can see we are using 3 different computers.
The problem does not appear with my IPad tablet with 2 browsers, Safari and Google Chrome for iOS. Besides, the problem does not appear with 2 different smartphones, Apple and Nokia, with Safari and Internet Explorer browsers.
To summarize and make it clear the problem, it happens only when you access the website from a laptop and only with Windows 8.1 and the browsers Google Chrome and Firefox, never with IE. And it happens not only with the Animated Number Elements but also with the logos in the small bar above Main Menu and with the logos in the socket. You can find an image in,…
Many thanks and best regards, Adolfo
Hi!
Hmm, that is pretty weird. I’m also on a laptop with Windows 8.1 with latest version of Google Chrome 40 and this is what I see.
Do the icons display correctly on our demo site? http://kriesi.at/themes/enfold/
What about here? http://fontello.com/
Regards,
ElliottYes Elliot. It’s very, very strange. The last two days I have changed some things in the Animated Number Elements section and now it looks well in Google Chrome but still looks bad in Mozilla Firefox. I have enclosed an image for you to see,…
Is there a way to prepare a CSS code to force Google Chrome and Mozilla Firefox to recognize the Icons in Windows?.
For your information we both (client and me) can see correctly the Icons in both demo sites. No problems,
Many thanks, AdolfoNotice also the lack of Icons in the Small bar above the Main Menu and with the Icons in the socket. Just a rectangle,..
Best regards, AdolfoHi!
I checked the site, both on firefox and chrome and the icons are showing up fine. Please try to remove browser cache then test the page again.
Best regards,
IsmaelReally, I’m not quite sure that everything Works fine,…
I get any more problems with Google Chrome, but With Mozilla Firefox it depends.
Sometimes I see the icons working perfectly but sometimes if I open a new window in the some browser I see the problem again and again,…
So I get the case that with the some browser XXXX a see that everything works perfect in an open window and in another open window I get the problem. I cannot understand what is happening,…
What about if a erase the whole section and build it again from start,…?
Bests regards and many thank for the help, AdolfoI have erased the whole section and build it again from start.
We will see what appens now.
Bests regards and many thank for the help, AdolfoDear Elliot, Ismael, Josue and Rikard,
Remember the problems I have found with the Animated Number Elements?
To tell you that the problem have continued with Mozilla Firefox depending the different desktops we (my client and I) have used to access the WebSite,…
http://www.lanjatrans.com
¡¡¡So, I finally have found the solution,…!!! And is a very easy one.
You should enter the WP Dashboard, and in Settings/Writing you have to select in Formatting both tickets,
1. Convert emoticons like :-) and :-P to graphics on display, and
2. WordPress should correct invalidly nested XHTML automatically
3. Click in Save Changes
That’s all,… ¡¡¡So easy and simple solution!!!
I tell you my experience in case other people present and ask you for the same problem.
Best regards and many thanks for your attention, Adolfo
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