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Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 30, 2019 at 8:15 pm #1114679
    Tobias

    Hey Support Team,

    we have Problem with our Website on Internet Explorer 11 on Windows 10. The Elements build with ALE are broken. Headline H1 doesn´t show on most sites. What is the problem? Is there a solution for this?

    Thanks for your help!

    Tobias

    July 1, 2019 at 2:48 am #1114752
    Mike

    Hey Tobias,
    I believe that this has been solved in our beta version. It’s in the private field in case you want to try it. Or you will be notified once the actual patch is available on Themeforest.

    Best regards,
    Mike

    July 2, 2019 at 3:47 am #1115005
    Tobias

    Hey Mike,

    thanks for your help.

    The link doesn’t seem to be working. While I open the zip file i got a error: https://jmp.sh/qoVUSWO

    Please send me a other link.

    Thanks, Tobias

    July 2, 2019 at 3:57 pm #1115208
    Nikko

    Hi Tobias,

    Please try again using the link in private content.

    Best regards,
    Nikko

    July 4, 2019 at 5:34 pm #1115850
    Tobias

    Sorry Nikko,

    it´s the same – i can´t unzip the file. If i upload the file in WordPress Theme – it´s the same.

    Best, Tobias

    July 5, 2019 at 9:52 am #1115982
    Nikko

    Hi Tobias,

    Use the password Mike gave you to unzip it.
    Check it in private content.

    Best regards,
    Nikko

    July 7, 2019 at 7:07 am #1116373
    Tobias

    Hey Nikko,

    sry, now it works! how can i become enfold beta tester?

    Thanks a lot.

    Tobias

    July 7, 2019 at 4:01 pm #1116453
    Mike

    Hi,
    Glad to hear, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

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