Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 13, 2020 at 3:01 pm #1245512
    j0schi

    Hi, when i open self hosted Video with ?iframe=true it looks very strange on iphone and macosx safari. It works fine on windows and chrome / firefox.
    Once you click play it looks normal tho, but the preview is way off and autoplay does not work.

    Any Ides how to fix this? :)
    Kind regards
    Patrick

    September 18, 2020 at 12:04 pm #1246757
    Victoria

    Hey j0schi,

    I can see the issue on my iPhone. My assumption is that the browser is busy blocking the font urls loaded via http instead of https and instead of parsing and executing css and JavaScript to show the page appropriately.

    Please try to address the mixed content issue by configuring the SSL properly and see if the issue gets resolved.

    Here are some articles for you:
    http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

    Moving to HTTPS on WordPress

    https://www.thepolyglotdeveloper.com/2014/12/force-https-pages-wordpress-site/

    Best regards,
    Victoria

    September 18, 2020 at 1:34 pm #1246815
    j0schi

    Hey Victory, thanks for pointing this out, i did not notice because it works perfectlyx on widnows and chrome. However ic an see the mixxed content warning in the Console. Thing is i already run realy simple ssl. The fonts are uploaded to enfold, so i gues it would be enfolds job to implement them correctly? Anyways, i have readded the fonts and it seems they are loaded over HTTPS now, all the console errors are gone, but it seems the display error is still there :( any other ideas what i could do?

    Thanks & kind regards
    Patrick

    September 18, 2020 at 7:34 pm #1246905
    Victoria

    Hi Patrick,

    Please have a look at the following thread:
    https://stackoverflow.com/questions/27712778/video-plays-in-other-browsers-but-not-safari

    If you need further assistance please let us know.

    Best regards,
    Victoria

    September 20, 2020 at 10:28 pm #1247193
    j0schi

    Thanks for pointing this out, i will check for byte range support on the webserver…

    September 21, 2020 at 1:39 pm #1247331
    Victoria

    Hi j0schi,

    Please let us know how that worked for you. :)

    Best regards,
    Victoria

    June 8, 2021 at 2:31 pm #1304650
    j0schi

    Hi Victoria, sorry, i was distracted, actually this problem still exists on several of the pages… The video runs fine when i include it with the normal video tags, but makes problems in the enfold iframe. So the topic seems not to be related as they are discussing mimetypes and webserver and the video does not run even directly accessed… this all works for me, but not in the iframe. But iframe is a nice element i would like to use. Any ideas?

    Kind regards
    Patrick

    June 21, 2021 at 5:39 pm #1306788
    Yigit

    Hi Patrick,

    Sorry for the late reply!

    I could reproduce the issue on Safari on both IOS and macOS. Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

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