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  • July 28, 2021 at 7:25 pm #1313095
    24pfilms

    Hello Rikard,
    As per our conversation. I have installed the envato plugin and updated the php to 7.4
    admin WordPress
    See in private the login info.

    Thank you
    Hi 24pfilms,

    Thanks for the login details. You are still running an old version of the theme, so it needs to be updated. I’m not sure why your token is not fetching the update, but you can try to install this plugin to see if that helps: https://envato.com/market-plugin/. Also make sure that you update the PHP version on your server, the minimum recommended version for WordPress is currently 7.4. If you can’t get the update working, then please open a new thread and include admin WordPress and FTP login details in private, so that we can update for you. Also please verify that you have backups of the site.

    Best regards,
    Rikard

    August 1, 2021 at 4:50 am #1313650
    Rikard

    Hey 24pfilms,

    Thanks for that. I see that the update is showing up now under Enfold->Theme Update. Could you try updating from there please?

    Best regards,
    Rikard

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