Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • January 15, 2018 at 4:12 pm #897598
    leZ

    Hi there,

    When I try to upload a video on the homepage, the format showcased on the website is not good. (The video takes 1/3 of the screen) Can you please help me on that?

    Please find attached a link toward the video to be uploaded on the homepage :)

    Thank you very much for your help, and have a great day!

    January 16, 2018 at 5:59 am #897889
    Rikard

    Hey leZ,

    Please try the following in Quick CSS under Enfold->General Styling:

    .mejs-container {
  width: 100% !important;
}

    If that doesn’t work then please post a link to where we can see the actual problem.

    Best regards,
    Rikard

    January 22, 2018 at 11:30 am #900744
    leZ
    This reply has been marked as private.
    January 23, 2018 at 8:21 am #901264
    Victoria

    Hi leZ,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    January 24, 2018 at 11:46 am #902072
    leZ

    Hello,

    Here is the link the the website : http://www.hoteo.fr (we are talking about the video on the home page

    Thx

    January 25, 2018 at 4:25 am #902491
    Victoria

    Hi leZ,

    Or devs are testing the fixes for this issue. It has been there for a while, the fix is coming soon.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 24, 2018 at 6:46 pm #917199
    leZ

    Hello,

    I am contacting you because the video problem has not been solved yet. If somebody surfs on the web with Safari, the video of the home page does not appear which is quite embarrassing…

    Any updates on your side ?

    Best

    February 25, 2018 at 4:50 am #917274
    Rikard

    Hi,

    Could you try updating the theme to the latest version (4.2.4) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

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