Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 5, 2021 at 1:34 am #1270273
    Travelwiththewind

    Hello, just to inform you that when I change my copyright information and save all the site has some problems: I don’t see the image section with slider, all the animations (image rotate and numbers animations) and all the icons.

    I am sure that it is the problem because I have to restore the backup after that and I retry again just to be sure.

    I have the last version of WordPress 5.6 and I had to install the plugin jQuery Migrate Helper with 1.12.4 version because my mobile menu doesn’t work.

    Could you check also this bug?

    Many thanks

    January 6, 2021 at 3:35 am #1270494
    Rikard

    Hey Claudia,

    Could you share what you are trying to put in the copyright field please?

    The mobile menu problem will be fixed in the next update of the theme. Please continue using the jQuery migrate plugin until then.

    Best regards,
    Rikard

    January 6, 2021 at 10:50 am #1270567
    Travelwiththewind

    I changed only the text and save. At the moment I have 2020 and I changed it in 2021.

    January 6, 2021 at 12:05 pm #1270583
    Yigit

    Hi,

    Are you having the issue when you change it to 2021? That should not be the case unless there is invalid HTML in copyright field but you do not seem to have any.
    Could you please set it to 2021 again and share temporary admin logins privately so we can look into it? :)

    Regards,
    Yigit

    January 6, 2021 at 1:08 pm #1270595
    Travelwiththewind

    There isn’t html in copyright field, only text. The field is in Enfold Option Theme – footer – copyright
    This is the actual text:
    ©Copyright 2018-2020 Travel with the wind – Claudia & Gabri [nolink]

    January 6, 2021 at 1:34 pm #1270600
    Yigit

    Hi,

    When you change 2020 to 2021, things break, is that correct?
    We are going to need to see the issue to figure out what exactly is wrong and it would be better for us if we could access WP dashboard :)

    Best regards,
    Yigit

    January 6, 2021 at 1:38 pm #1270604
    Travelwiththewind

    If you tell me that you can see now I can do because every time I do the modify the site will broke and I have to restore the entire site. Let me know.

    January 6, 2021 at 1:51 pm #1270609
    Yigit

    Hey,

    Yes, I am keeping an eye on this thread and can check the issue once it is present.

    As I mentioned earlier, to figure out what is causing the issue and to fix it, we would need logins. If whole site breaks, then we would need FTP logins as well as WP logins.

    Regards,
    Yigit

    January 6, 2021 at 1:59 pm #1270611
    Travelwiththewind
    This reply has been marked as private.
    January 6, 2021 at 2:21 pm #1270620
    Yigit

    Hi,

    I changed the date and seen the issue then went to Enfold theme options > Performance tab and disabled file merging option as you are already minifying both CSS and JS files in SG cache and that helped.

    Please review your website :)

    Best regards,
    Yigit

    January 6, 2021 at 2:31 pm #1270626
    Travelwiththewind

    Thank you so much, now the site looks ok. Do you think that the problem is related to WordPress 5.6? Because also before I have the file merging option enabled and I changing the copyright without a problem.

    January 6, 2021 at 4:43 pm #1270659
    Yigit

    Hi,

    Honestly, I do not know but do not think so. Since plugin and theme options are doing the same thing, it does not affect your site’s performance so it is fine to set it in plugin options only :)

    Best regards,
    Yigit

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